I used both Enterprise and SoHo firewalls, and was frustrated with both.  Now 
strictly use Sonicwalls.

Jay Dale
I.T. Manager, 3GiG
Mobile: 713.299.2541
Email: [email protected]<mailto:[email protected]>

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From: Jeff Brown [mailto:[email protected]]
Sent: Friday, March 12, 2010 12:22 PM
To: NT System Admin Issues
Subject: Re: Watchguard appliances

oh, yeah, rolling the upgrades off the firewalls was never suggested by their 
support team.  they were always 100% sure that wasn't the problem, even after 
the 2nd or 3rd time.  Like we were the only people who ever had that problem.
On Fri, Mar 12, 2010 at 12:08 PM, Jeff Brown 
<[email protected]<mailto:[email protected]>> wrote:
6+ years since we went through our "mess" with Watchguard, I'm still not 
completely over it, so I'll be happy to share.  We had 5 units, 2 mid to large 
size firewalls and 3 SOHO devices.  We never had any issues with the larger 
boxes, but every time we applied any kind of upgrade(CALS or VPN licenses) to 
one of the SOHO units it would crap out the whole network.  Took lots of time 
to trace down because problems did not happen immediately...  we chased our 
tails for hours several times and every time we rolled the firewalls back the 
issues went away.  No logical connection between the firewall changes and the 
problems it caused.  VERY frustrating.  Switched to fortinet and have no 
regrets.
On Fri, Mar 12, 2010 at 11:48 AM, Phillip Partipilo 
<[email protected]<mailto:[email protected]>> wrote:
Curious to hear of experiences with their appliances and support, as well as 
comparisons with competing products.  I am ready to throw this thing off the 
roof, along with Pavel Checkov from the support department.


Phillip Partipilo
Parametric Solutions Inc.
Jupiter, Florida
(561) 747-6107



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