I think a lot of this turns out to be about the tools and the effort involved 
in generating "help" in different formats.

We've had this discussion with the Exchange team several times now. (Where "we" 
means "Exchange MVPs".)

Regards,

Michael B. Smith
Consultant and Exchange MVP
http://TheEssentialExchange.com

From: Andrew S. Baker [mailto:[email protected]]
Sent: Wednesday, March 24, 2010 9:01 AM
To: NT System Admin Issues
Subject: Re: Decide on the Future of Microsoft on-box Help

Disks are large enough to keep it local, with supplemental help online.  I need 
basic help to remain on the box in case there is no internet connectivity.

-ASB: http://XeeSM.com/AndrewBaker

On Wed, Mar 24, 2010 at 8:24 AM, Thomas W Shinder 
<[email protected]<mailto:[email protected]>> wrote:
Hey guys,

What do you think of on-box help? Does it make the application too heavy? Is it 
something you ever use? Is it just wasting disk space because you never use and 
nobody uses it either? Would the world be better off without on-box help, or 
would it be the end of the world if it were gone?

I want to know!

Take the survey located at the following link and have a hand in whether on-box 
help stays "in the box" or migrates somewhere else. It's only two questions and 
your answers will determine whether there is a .chm file included with Windows 
products in the future.

http://www.surveymonkey.com/s/MJWPL5F

Thanks!
Tom
-------------------------
Tom Shinder
[email protected]<mailto:[email protected]>
MS ISD iX
UAG Direct Access/Anywhere Access Team
The "Edge Man" blog (DA all the time): 
http://blogs.technet.com/tomshinder/default.aspx
Follow me on Twitter: http://twitter.com/tshinder
Facebook: http://www.facebook.com/tshinder











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