I not saying that it's a trivial exercise, but I am saying that I would even deal with them switching to a format that was more similar to the online format if that made it easier for them to produce it, because it needs to be available offline as well.
-ASB: http://XeeSM.com/AndrewBaker On Wed, Mar 24, 2010 at 9:29 AM, Michael B. Smith <[email protected]>wrote: > So…shall all the “what’s this?” buttons go away? What about “help” buttons? > What about F1? What about technet? What about chm? What about a printable > format? Do you need to be able to search? Full-words only? What about > subtext? Do you need an index? Are examples and samples indexed too? How > about intellisense and auto-linking? How often is the help updated? Which > formats? Does it link to support documents? And what about best practice > documents? And knowledge base articles and hot fixes? What’s the life time > of a piece of information? > > > > For a company that generates as much “help” as MSFT – it’s a big deal. > > > > Regards, > > > > Michael B. Smith > > Consultant and Exchange MVP > > http://TheEssentialExchange.com > > > > *From:* Andrew S. Baker [mailto:[email protected]] > *Sent:* Wednesday, March 24, 2010 9:21 AM > > *To:* NT System Admin Issues > *Subject:* Re: Decide on the Future of Microsoft on-box Help > > > > The help has to be generated. All that is needed is another tool (or a > more robust tool) to handle the format options. > > > > For that matter, there's no reason why it couldn't be a similar format for > both online and offline. > > > -ASB: http://XeeSM.com/AndrewBaker > > On Wed, Mar 24, 2010 at 9:13 AM, Michael B. Smith <[email protected]> > wrote: > > I think a lot of this turns out to be about the tools and the effort > involved in generating “help” in different formats. > > > > We’ve had this discussion with the Exchange team several times now. (Where > “we” means “Exchange MVPs”.) > > > > Regards, > > > > Michael B. Smith > > Consultant and Exchange MVP > > http://TheEssentialExchange.com > > > > *From:* Andrew S. Baker [mailto:[email protected]] > *Sent:* Wednesday, March 24, 2010 9:01 AM > *To:* NT System Admin Issues > *Subject:* Re: Decide on the Future of Microsoft on-box Help > > > > Disks are large enough to keep it local, with supplemental help online. I > need basic help to remain on the box in case there is no internet > connectivity. > > > -ASB: http://XeeSM.com/AndrewBaker > > On Wed, Mar 24, 2010 at 8:24 AM, Thomas W Shinder <[email protected]> > wrote: > > Hey guys, > > > > What do you think of on-box help? Does it make the application too heavy? > Is it something you ever use? Is it just wasting disk space because you > never use and nobody uses it either? Would the world be better off without > on-box help, or would it be the end of the world if it were gone? > > > > I want to know! > > > > Take the survey located at the following link and have a hand in whether > on-box help stays “in the box” or migrates somewhere else. It's only two > questions and your answers will determine whether there is a .chm file > included with Windows products in the future. > > > > http://www.surveymonkey.com/s/MJWPL5F > > > > Thanks! > > Tom > > ------------------------- > > Tom Shinder > > [email protected] > > MS ISD iX > > UAG Direct Access/Anywhere Access Team > > The “Edge Man” blog (DA all the time): > http://blogs.technet.com/tomshinder/default.aspx > > Follow me on Twitter: http://twitter.com/tshinder > > Facebook: http://www.facebook.com/tshinder > > > > > > > > > > > > > > > > > > > > > > > > > > > > ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~
