On Wed, Mar 24, 2010 at 9:46 AM, Terry Dickson <[email protected]> wrote: > I have taken the survey and I have several PC’s and a couple of servers that > do not have Internet access so they do need on box help.
+1 We have some computers which spend their entire lifecycle in locked rooms with no outside connectivity. If help is online only, those boxes will be (pardon the pun) helpless. > Not to mention the time when our internet connection is down for many reasons. Or when you need the help in order to *fix* the broken Internet connectivity. "Argh, our ISA Server is down! Let me check the help... oh wait." -- Ben ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~
