Bill, Sorry to hear you ran into these issues. We have close to 20K enterprise sites running VIPRE so I'm sure we can solve this issue, given the time to dig into it. Are you interested in solving it, and get a year free to make up for the hassle? If so, let's take this off-line.
Warm regards, Stu Sjouwerman Co-Founder, Publisher, Sunbelt Media P: +1-727-562-0101 ext 218 F: +1-727-562-5199 [email protected] From: Bill Songstad [mailto:[email protected]] Sent: Thursday, April 01, 2010 8:08 PM To: NT System Admin Issues Subject: Re: Enterprise Anti-Virus I Replaced Symantec AV 10 with Vipre earlier this year. I expected the process to be pretty smooth. After all, I had been running Ninja/vipre email for years and loved it. I was sadly disappointed both in the performance of Vipre and the famous Sunbelt tech support. Vipre Server doesn't play well with others. Especially other Sunbelt products. I suppose I could just buy some more server licenses for each Sunbelt product, but I went with Sunbelt because they were good AND affordable. But if you have to add a Windows server license to each install, that dramatically changes the per user cost in a small shop like mine. As it stands now, I have Vipre enterprise running on the same box as Sunbelt Exchange Archiver. Neither product will start with the server. I have to log in manually and start them. On the client side, the email scanning performance for Outlook 2007 was so bad I had to turn it off and purchase a gateway antivirus product to keep my mailboxes clean. Any time you selected items in Outlook 2007 in excess of a hundred or so, like when cleaning out your sent items or deleted items, Outlook 2007 would hang for 10 seconds per hundred items selected. Outlook 2003 was also affected, but not as badly. Support told me that selecting that many items would naturally cause a performance hit and wanted to close the case. I suggested that that was significantly worse performance than Symantec, the yardstick for poor performance, and that I thought one full minute/per thousand emails selected was unacceptable. I even copied my salesperson. That was in January. I haven't heard from anyone. I guess when I said they could close the ticket if they thought hangs like that were acceptable, they thought it was acceptable. I don't, but hey, now I have another product protecting my perimeter. Of course, my price per user trippled... Bill On Thu, Apr 1, 2010 at 1:58 PM, Ray <[email protected]<mailto:[email protected]>> wrote: I know this has been discussed many times in the past, but I'm going to ask again. Our McAfee contract is nearing renewal and we're looking for alternatives. We have about 4,000 desktops in 20 remote sites. We'd love the flexibility of managing everything from centralized console, and perhaps even allowing the local sites on-site staff to have access to their own machines. Not all our pipes are that great, so a distributed model for .dat updates would be ideal. We are currently evaluating Vipre. Last year we looked at and actually chose to buy Nod32, but, well, long story, and it wasn't the vendors fault. We're also looking at Trend and Sophos. Any feedback on what you have now and why you chose it or are dumping it would be great. Thanks, Ray ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~
