We have a Dell XPS M1730 here which is having some odd issues lately, mostly related to USB, but also the DVDRW drive is not recognized by Roxio 10. The USB issue is multi-faceted as follows: 1) We have a USB "Hard Lock" key for some software that we use for carpet designing (kind of like CAD/CAM for carpet design! <Grin>) and it is ONLY recognized if it's in one USB port. However, when trying to run a related piece of software that also requires that specific hard-lock key, it says it can't find the hard-lock. 2) There is a Wacom tablet that plugs into the USB port on that laptop, and sometimes it'll pop up a message saying "tablet driver not running." I seem to have fixed that by swapping the USB port that the tablet plugs into with the one we have the external floppy drive hooked up to.
The main issue at this point is two fold: 1) Why does Roxio not recognize that the DVD R/W drive is there and 2) Why does the Hard Lock key work sometimes and not others? I think the design department is contacting the software manufacturer regarding the problem, but if it's a Windows XP or laptop problem, that's my problem. J Any ideas??? John-AldrichTile-Tools ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~
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