I've got a problem for you printer guru's out there.
Here's the setup:
Windows 2003 print server
3 flavors of Datamax label printers
Here's an example of how the printer works in our environment:
ER doc orders a Lab test. Order is entered into the system and a label prints
out in Lab.
This has been going on for years (10+) and with very few problems. However,
recently the label printer will print a label and go into Pause mode. Or, it
will just print garbage or do a hex dump. These all usually happen when a
label is supposed to print. Recently we've started experiencing the same
situation with the label printers in Radiology.
We entered into a contract to have all our non-label printers to be leased from
a company (we used to just buy them) and have been replacing the current
printers with these new printers. That, of course, means changing the drivers
on the print server.
I have been tearing my hair out (figuratively; at my age, it's a struggle just
to keep what I have) trying to resolve this issue. I've got 4 of them suckers
and 3 are acting up. Any help from the community would be greatly appreciated.
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