Question's A: Has any software updates been installed lately? B: Are you using native Datamax drivers? C: What happens when you do a test print? D: What happens when you do a self test print on the printers thamselves? E: What interface are you using? I.E. Parallel, Ethernet, Serial, USB? F: Has there been a replacment of the network workstations creating the problems lately? I.E. Unpgrade to Windows 7?
On Thu, Apr 15, 2010 at 3:24 PM, paul d <[email protected]> wrote: > I've got a problem for you printer guru's out there. > Here's the setup: > > Windows 2003 print server > 3 flavors of Datamax label printers > > Here's an example of how the printer works in our environment: > ER doc orders a Lab test. Order is entered into the system and a label > prints out in Lab. > > This has been going on for years (10+) and with very few problems. > However, recently the label printer will print a label and go into Pause > mode. Or, it will just print garbage or do a hex dump. These all usually > happen when a label is supposed to print. Recently we've started > experiencing the same situation with the label printers in Radiology. > > We entered into a contract to have all our non-label printers to be leased > from a company (we used to just buy them) and have been replacing the > current printers with these new printers. That, of course, means changing > the drivers on the print server. > > I have been tearing my hair out (figuratively; at my age, it's a struggle > just to keep what I have) trying to resolve this issue. I've got 4 of them > suckers and 3 are acting up. Any help from the community would be greatly > appreciated. > > ------------------------------ > The New Busy is not the too busy. Combine all your e-mail accounts with > Hotmail. Get > busy.<http://www.windowslive.com/campaign/thenewbusy?tile=multiaccount&ocid=PID28326::T:WLMTAGL:ON:WL:en-US:WM_HMP:042010_4> > > > > > > ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~
