Big grin!
Die dulci fruere! Roger Wright ___ On Tue, Apr 27, 2010 at 3:19 PM, Don Guyer <[email protected]> wrote: > Who? Who doesn’t want to buy the ribbons?! > > > > > > Don Guyer > > Systems Engineer - Information Services > > Prudential, Fox & Roach/Trident Group > > 431 W. Lancaster Avenue > > Devon, PA 19333 > > Direct: (610) 993-3299 > > Fax: (610) 650-5306 > > [email protected] > > > > From: Mayo, Bill [mailto:[email protected]] > > Sent: Tuesday, April 27, 2010 3:04 PM > To: NT System Admin Issues > Subject: RE: Ink & toner "cold callers" > > > > That reminds me of an encounter I had. WAY back at my first tech job (when > dot matrix printers were still all the rage), I would get called 3 or 4 > times a week by folks wanting to sell us their ribbons. Having been stupid > enough to try a "free sample" from a vendor one time (and getting bitten), I > began to just tell those folks "thanks, but no thanks". As you mentioned > they were often downright rude. The most egregious being one fellow who > kept repeating how it was going to save us money. Finally flabbergasted by > my refusal, he said (and I quote), "Oh, too stupid to save money, then" and > hung up. I am pretty sure the same person called again about a month later, > too. > > > > Bill Mayo > > > > ________________________________ > > From: Ralph Smith [mailto:[email protected]] > Sent: Tuesday, April 27, 2010 2:58 PM > To: NT System Admin Issues > Subject: RE: Ink & toner "cold callers" > > I used to try to nicely explain to them that I wasn’t interested, but most > of them are so rude this got old fast. > > I started just hanging up on them when they wouldn’t shut up, but sometimes > they would actually have someone else call back and yell at me for being > rude! > > Then, since we are a non-profit, I started immediately soliciting them for > toner donations – that usually got them to hang up. But this still takes > too much time. > > Now I tell them (mostly truthfully), that we don’t buy toner because it’s > included in our service contract - thanks anyway, and I hang up. > > > > I still get 1 to 3 calls a week. Everyone at our agency knows that I am the > only one who orders toner, so no worries there, at least. > > > > > > > > > > > > > > > > From: "John Aldrich" <[email protected]> > > Date: Tue, 27 Apr 2010 13:05:47 -0400 > > To: NT System Admin Issues<[email protected]> > > Subject: Ink & toner "cold callers" > > > > I’m assuming most of you are like me and in charge of the “consumables” for > your laser copiers/printers/fax machines. How do you have your people > trained to deal with the cold-callers who try to get you to buy the toners? > > Mostly, my users are trained to refer the call to me, but it’s starting to > get old with upwards of 3 or 4 calls per week and having to tell them > “sorry, we’re under a maintenance contract. Goodbye” and hang up. It’s 45 > seconds to a minute I’d rather spend reading this list, etc. J > > I thought about emailing my users and telling them that there are only 3 > people who order ink & toner and if the caller doesn’t ask for one of us by > name, they aren’t our supplier, and that I’d prefer the caller never get > passed along; but I’m afraid that if I do that, someone might go ahead and > order toner from someone other than our normal suppliers. (I don’t have a > lot of faith in my “users” J) > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > Confidentiality Notice: > > ****************** > > This communication, including any attachments, may contain confidential > information and is intended only for the individual or entity to whom it is > addressed. Any review, dissemination, or copying of this communication by > anyone other than the intended recipient is strictly prohibited. If you are > not the intended recipient, please contact the sender by reply email, delete > and destroy all copies of the original message. > > > > > > > > > > > > > > ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~
