Excuse me for cross posting this on two lists at once
I am working on a contract with thousands of workstations, and moving towards an enterprise installation of a single antivirus solution across 15 agencies. Several of the agencies are running SAV9 ( Symantec AntiVirus version 9 ) and that is one version that doesnt uninstall cleanly ( among others ! ) The issue at hand is after removal, when outlook starts, the SAV9 plug in information is still cached in the extend.dat and the end users get an error message. Causing end user error messages is a no-no according to those in charge. The solution would be to delete the extend.dat file, but its also an issue if the software deployment forces outlook to close. So the question is : Has anyone ever seen any issues with deleting the extend.dat file from the users profile *while* Outlook is open ? ( Primarily XP desktops but some 2000 professional, and mostly Outlook 2003, but also some older 2000 and newer 2007 ) I know that after deletion of extend.dat Outlook will create a new copy when Outlook launches again, and my limited virtual systems testing has shown no issue. But the client is insisting on assurances ( are you willing to bet your job on this issue? ) that deleting the extend.dat file while Outlook is open is not going to cause issues. Also, if you have done this with no issue, Id like to hear from you as well, to help support my case. Thanks in advance ! Erik Goldoff IT Consultant Systems, Networks, & Security ' Security is an ongoing process, not a one time event ! ' ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~
