It sounds like the telephone may become extinct, doesn't it! Our organization is small, all in one bldg on one floor, so it's very easy to just walk down to an office. When I get a help desk call, I always walk to the requestor's office. The young man who works with me uses Remote Assistance and the telephone. Here, an email is just as fast as an IM.
Murray ________________________________ From: Don Guyer [mailto:[email protected]] Sent: Tuesday, May 04, 2010 1:12 PM To: NT System Admin Issues Subject: RE: Internet Policies -- Benefits of IM and Social Media Agreed. As a department, we all use IM. I have coworkers in other physical locations that I interact with all day. No one answers their desk phones, because it's usually a vendor or sales call. J E-mail is great for communicating certain things that require a record, or are too long winded for IM, but IM is great for those "hey can you look at server X?" conversations. $.02 Don Guyer Systems Engineer - Information Services Prudential, Fox & Roach/Trident Group 431 W. Lancaster Avenue Devon, PA 19333 Direct: (610) 993-3299 Fax: (610) 650-5306 [email protected] <mailto:[email protected]> From: Andrew S. Baker [mailto:[email protected]] Sent: Tuesday, May 04, 2010 2:02 PM To: NT System Admin Issues Subject: Re: Internet Policies -- Benefits of IM and Social Media IM is faster than email is faster than a meeting. Personally, I prefer email to IM, but I understand how and why people use it as a valid communications tool. It facilitates quick, informal exchanges that may not rise to the level of a full discussion. And both IM and email are easier to schedule than face-to-face meetings in many cases. Social networking is just a prevalent, but semi-closed network where you can interact with business partners, customers or prospective clients in a way where the recipient has some control over who reaches them and how they are reached, and the sender has access to some rich content without the fear of antispam interference. All of the above means of communications are useful to various organizations, even though abuse of them can waste time. But so can the abuse of any other communications vehicle, including meetings. -ASB: http://XeeSM.com/AndrewBaker On Tue, May 4, 2010 at 1:39 PM, Murray Freeman <[email protected]> wrote: Well, as long as we're discussing IM, we don't allow it currently. But, I have trouble understanding how IM is better than either email or a meeting, or using a telephone to accomplish the very same thing as an IM. Can someone explain that to me. Oh, we've recently adopted social networking for our organization, but primarily for our membership. I'm having trouble understanding how social networking will help our members too! Murray ________________________________ From: Steve Ens [mailto:[email protected]] Sent: Tuesday, May 04, 2010 11:42 AM To: NT System Admin Issues Subject: Re: Internet Policies It all depends if there is a business or productivity reason for it. We use IM in some of the departments for meetings, quick conversations, etc. But if it is used for wasting time, I would not allow it. On Tue, May 4, 2010 at 11:38 AM, John Aldrich < [email protected]> wrote: What restrictions, if any, do your organizations place on things like IM or social networking sites? I sent out a warning to the office personnel this morning regarding the new "IM Virus" and got an email back from the CEO basically stating "shouldn't that be a violation of company policy anyway?" and I had to tell him, I knew of no policies regarding that; and that in fact, my former supervisor was fully aware of at least one person (who's child is overseas in the military) who used IM on a semi-regular basis. For this reason, I'm working on coming up with a company policy. I've looked at the sample template from SANS as well as another one that someone sent me off-list. I'm planning on incorporating the best of everything I get, so if anyone has any suggested language regarding IM or social networking, please let me have it. J ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~
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