I have an old Dell 2500 that would blue screen anytime you plug in a USB external HD. Did some searching and found out that the USB port was not able to handle the drives.
On Fri, May 21, 2010 at 1:18 PM, Jeff Bunting <[email protected]>wrote: > Does the USB drive have any of its own special drivers? I have a Lacie > external drive that has a "USB Boost" driver that enables it to transfer > faster. Works fine on my XP workstation, but I did have a problem with > explorer hanging on a Win2003 server I used it on. > > Jeff > > On Fri, May 21, 2010 at 12:37 PM, Lewis Johnson < > [email protected]> wrote: > >> I have a customer with an IBM xSeries 235 server with Windows Server 2003 >> they have been using for several years. They use external USB hard disk >> drives for their backup and recently, whenever they connect one to the >> server, it causes most functions on the server to freeze up. The keyboard >> and mouse still function, but most console functions, like right cilcking on >> My Computer to get the Manage menu, Shutting down, etc. do not respond. The >> server also becomes unresponsive to the users connected across the network. >> If the USB drive is already connected when the server is powered on, the >> system responds normally and is able to access the drive. The server has >> all the most recent IBM and Microsoft updates. I have tried changing out >> USB cables, power cables, adding a PCI USB interface and connecting to that, >> a different manufacturer's USB drive, but nothing changes the behavior. >> Also, the problem persists if I unplug the USB drive. >> >> When I plug in a USB flash drive, it works normally, so it seems to have >> something to do with powered devices. It's probably coincidental, but the >> problem started immediately after an accounting program called Cyma was >> updated on this server. It uses a Pervasive database as its engine. The >> server also has a document imaging application called Laserfiche installed, >> which is a MSDE 2000 based application and it has Backup Exec 2010 and >> Sunbelt Vipre Enterprise, which are SQL Express 2005 based. I have not been >> able to find any correlation to issues with any of the software. >> >> The server works fine in all other regards, so I'm having difficulty >> getting access to it for purposes of killing memory processes to see if I >> can isolate the problem and I'm running out of ideas. I have resisted >> contacting Microsoft at this point because the customer would prefer to >> avoid the expense. Has anyone else seen anything similar or have any other >> suggestions for things I could try? >> >> Thanks in advance. >> >> Lewis Johnson >> ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ >> ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ >> > > > > > > ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~
