No, 32-bit version.

 

From: Stefan Jafs [mailto:[email protected]] 
Sent: Friday, July 02, 2010 12:21 PM
To: NT System Admin Issues
Subject: Re: Upgrade to Outlook 2010 breaks LOB email sending ability

 

64-bit Office version?

 

SJ

On Fri, Jul 2, 2010 at 3:16 PM, Art DeKneef <[email protected]> wrote:

In case someone might know offhand while I research more.

 

Customer has LOB app on the 2008 server they access through RDP from a
Windows 7 Pro computer that had Office 2007 Small Business installed and was
working just fine. From within this LOB app they could send an email of the
invoice from within the program. The Sent Items folder would show the email
as sent.

 

Wednesday this computer was upgraded to Office Professional 2010 (Office
2010 Tech Guarantee) with no issues at the time. Until now. We forgot to
test this. I have checked all the settings and they are as before the
upgrade.

 

Checked with the vendor and they were no help, telling us that the Express
version of Outlook 2010 and Windows Mail were not MAPI compliant and
wouldn't work. The support tech is confused by Outlook and while we try to
explain it to them in words they can understand, does anyone know if
something has changed in Outlook 2010 that might cause this? I'm not aware
of anything but am checking further.

 

Thanks,

Art

 

 

 

 




-- 
Stefan Jafs

 

 

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