What is the actual problem that you are facing? The email doesn't get sent? The email does get sent but doesn't appear in the user's Sent Items folder? How does the LOB application actually send mail?
Cheers Ken From: Art DeKneef [mailto:[email protected]] Sent: Saturday, 3 July 2010 5:17 AM To: NT System Admin Issues Subject: Upgrade to Outlook 2010 breaks LOB email sending ability In case someone might know offhand while I research more. Customer has LOB app on the 2008 server they access through RDP from a Windows 7 Pro computer that had Office 2007 Small Business installed and was working just fine. From within this LOB app they could send an email of the invoice from within the program. The Sent Items folder would show the email as sent. Wednesday this computer was upgraded to Office Professional 2010 (Office 2010 Tech Guarantee) with no issues at the time. Until now. We forgot to test this. I have checked all the settings and they are as before the upgrade. Checked with the vendor and they were no help, telling us that the Express version of Outlook 2010 and Windows Mail were not MAPI compliant and wouldn't work. The support tech is confused by Outlook and while we try to explain it to them in words they can understand, does anyone know if something has changed in Outlook 2010 that might cause this? I'm not aware of anything but am checking further. Thanks, Art ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~
