And other users are able to connect just fine when they are out of the office? Is he running the local firewall on his system and possibly blocked your proxy?
From: Gavin Wilby [mailto:[email protected]] Sent: Monday, July 12, 2010 7:16 AM To: NT System Admin Issues Subject: Re: Internet Proxy - Group Policy Question Hi Paul, At the moment its one user yes, the problem occurs when he leaves the Company LAN, so he then looses his Internet regardless of the network he uses. On Mon, Jul 12, 2010 at 12:57 PM, Maglinger, Paul <[email protected]> wrote: So this just the one user and is it anywhere he uses it where he's not in your building, or is it a problem just where he is staying? From: Gavin Wilby [mailto:[email protected]] Sent: Monday, July 12, 2010 6:08 AM To: NT System Admin Issues Subject: Internet Proxy - Group Policy Question Good Afternoon all, I have a quick question regarding Internet Proxys. I have a site that has a GPO that forces all users to to run through the Message Labs proxy server. The policy forces it so it cannot be turned off, and there are one or two exceptions in that policy. Now this is all well and good right up until the point that one of the users (a director) takes his laptop out of the building, and then disappears abroad with it without telling us. The internet then stops working for him, as Im guessing that its trying to use a proxy server that it can neither find, nor authenticate to. Due to the policy being forced he, as an end user cant turn it off, and we have resorted to manually changing the registry to get it working again. The GPO mentioned above is of course a USER based policy, so I cant omit his laptop from it, and although I could omit HIM from it, I dont really want to, as it means he has free rein on every PC he logs into. No doubt Im missing something blindingly obvious here, but whats going to be the best solution? -- Gavin Wilby, Twitter: http://twitter.com/gavin_wilby -- Gavin Wilby, Twitter: http://twitter.com/gavin_wilby GSXR Blog: http://www.stoof.co.uk ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~
