I installed the beta agent (4.0.3902) on two machines yesterday and rebooted even though I wasn't prompted. I'm just used to having to do it.
I thought the goal was to obviate the immediate reboot requirement, but that in cases where there are updates to one or more of the drivers a restart will still be necessary at some point to swap out the old drivers for the new - at least for pre-Vista operating systems. On Thu, Aug 12, 2010 at 9:02 AM, Eric Wittersheim < [email protected]> wrote: > I just upgraded from 3 to 4 and all agents required a reboot. > Additionally, Windows 7 clients and Server 2008 clients required 2 reboots. > Ugg! > > > On Thu, Aug 12, 2010 at 8:00 AM, John Aldrich < > [email protected]> wrote: > >> Interesting observation on the Agent reboots. I’ve had Vipre here for >> about 6 months now and rarely have we needed to reboot our systems since >> upgrading to Vipre Enterprise 4.0. Yes, Vipre 3.5 did require reboots on >> agent updates, but Vipre 4 has not, in my experience, required a reboot for >> an agent update. You don’t state which version of Vipre you were testing, >> but I’m guessing you tested Vipre 3.5. You may be pleasantly surprised by >> Vipre Enterprise 4. >> >> >> >> [image: John-Aldrich][image: Tile-Tools] >> >> >> >> *From:* Andrew S. Baker [mailto:[email protected]] >> *Sent:* Wednesday, August 11, 2010 5:54 PM >> *To:* NT System Admin Issues >> *Subject:* Re: Sophos vs. Vipre Enterprise (now that we have tested both) >> >> >> >> Well done on the evaluation, Jeff. >> >> >> >> I expect that it will be helpful to many, including Sunbelt. >> >> >> >> *ASB *(My XeeSM Profile) <http://xeesm.com/AndrewBaker> >> *Exploiting Technology for Business Advantage...* >> * * >> >> Signature powered by WiseStamp <http://www.wisestamp.com/email-install> >> >> >> >> On Wed, Aug 11, 2010 at 4:56 PM, Jeff S. Gottlieb < >> [email protected]> wrote: >> >> >> >> We are in an SMB environment of roughly 60 servers and 1000 hosts, >> including Server 2003, 2008, SBS2003, SBS2008, XP Pro SP3, Windows 7, and >> Vista workstations. Sophos Endpoint Security along with PureMessaging, and >> Vipre Enterprise Premium along with Vipre Email Security are being put to >> the test head-to-head. >> >> >> >> We are staunch fans of Sunbelt Software. Our experiences with Vipre Email >> Security (much improved over Ninja) has been great over the years. For over >> 10-years we have placed our trust in Trend Micro, something that has >> deteriorated slowly over the past 24-months. In any event, we are hoping >> that our published comparisons will meet objectivity, and help to give >> reassurance >> to future Vipre users regardless of the decisions we ultimately made. >> >> >> >> The Sunbelt *'NT System Admin Issues'* forum has been a great help, >> dating back to April, more specifically… >> >> >> >> 4/01/2010 Subject: Enterprise Anti-Virus, [email protected] >> >> 4/21/2010 Subject: Sophos vs. Vipre Enterprise, [email protected] >> >> 5/06/2010 Subject: NOD32 Antivirus, [email protected] >> >> 5/09/2010 Subject: Life just keeps getting better...., >> [email protected] >> >> 7/29/2010 Subject: Vipre effectiveness & false positives, >> [email protected] >> >> >> >> *1) Installation / Deployment* >> >> Server installs both went smooth. In deployment Sophos had few if any >> issues. Viper deployment to server required countless exclusions (painfully >> so)… in fact when our server crashed, we were told that a few exclusions >> were missing (Agh!). Viper deployment to host on two systems came with MANY >> surprises. The Vipre agent loaded a “NDIS IM” element in the TCPIP stack, >> causing CISCO (IPSec) clients to connect… oddly not allowing us to remote >> TS, Dameware, and other remote applications. SonicWall VPN clients remained >> unaffected. Vipre even caused slowness, freezing during printing, >> multi-tasking, and issues with Adobe Acrobat. Some of these issues we just >> gave up on attempting to resolve and disabled the firewall entirely. When a >> MSP firm cannot remote access…this is serious!! We couldn’t get support soon >> enough… and unfortunately cases remain open 4-5 days after the fact. Vipre >> left our accounting department, using a PSA software (ConnectWise), locked >> out for an entire day. >> >> >> >> *2) Post Installation* >> >> Sophos agent with firewall was documented as utilizing up to 150+ MB of >> RAM (enormous)… we were told, “…the price you pay for good protection”. We >> were not comforted, despite this fact the users never complained about >> slower speeds. Vipre utilized a fraction of this, maybe 7 MB… albeit given >> the deployment issues (above) we remain unimpressed by any benefit there >> might be. Sophos comes along with definitions updated hourly, Vipre (so we >> are told) is heading in this direction too. Vipre currently is defaulted to >> update every 3-hours, and that default can be changed (…the value??). >> >> >> >> *3) 24-hour Enterprise support* >> >> Vipre Enterprise technicians we found were skilled, sadly they are >> scantily available on weekend (evenings). >> >> Sophos Endpoint Security we found were equally skilled and **always** >> available. Despite not having a “Premium” support agreement, we found >> Sophos enthusiastic when it came to remote access (LogMeIn). If (in the rare >> occasion) Vipre was asked to remote, remote was either unavailable or they >> were flat out reluctant. Vipre on several occasions seemed overwhelmed… >> Sophos **never** gave us that feeling. >> >> >> >> *4) Additional Items* >> >> Sophos PureMessaging (SPAM filter) catches SPAM well (notice we didn’t say >> unsolicited advertisements). If you differentiate (most do) between the two >> you will *NOT* enjoy PureMessaging. Additionally with PureMessaging each >> account receives email called “spam digest”, there are options to either >> Delete or Deliver. In either event chosen, this is a singular event… it >> does NOT automatically allow or block these addresses on a going forward >> basis. It’s impossible meeting the demands of users wanting NOT to receive >> Golf Digest solicitations, eBay, Amazon, LL Bean, Victoria Secrets (no >> joke!), all that legitimate stuff that gets overwhelming. Ah… then there’s >> Vipre Email Security!!! If **anything** unwanted makes it to the Inbox >> (a rare occasion), the individual users can manage without support. More >> systems like this create nearly passive income for us. >> >> >> >> Vipre has agent (not definition) updates. These agent updates *require >> reboots*… can you imagine 200 users rebooting their workstations for >> updates?? We cannot, and furthermore in the 6 long weeks we have been in >> proof-of-concept, Sophos has never needed an agent reboot… not even >> following deployment (Nice!) >> >> >> >> We invite your comments and encourage you to make the same comparisons and >> let us know your results. >> >> If we are wrong on any account… or seem less than objective, please let us >> know. We are expecting this thread will live for quite awhile… and Alex >> will have a lot to say. Turning down Vipre Enterprise (Sunbelt Software) >> hurts, especially understanding the culture of the company… the best of the >> best, “the American way”, etc. >> >> I personally wanted to see Vipre getting our stamp of approval…sadly I >> didn’t get my way this time. –Jeff >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> > > > > > ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~
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