I installed the beta agent (4.0.3902) on two machines yesterday and rebooted
even though I wasn't prompted.  I'm just used to having to do it.

I thought the goal was to obviate the immediate reboot requirement, but that
in cases where there are updates to one or more of the drivers a restart
will still be necessary at some point to swap out the old drivers for the
new - at least for pre-Vista operating systems.

On Thu, Aug 12, 2010 at 9:02 AM, Eric Wittersheim <
[email protected]> wrote:

> I just upgraded from 3 to 4 and all agents required a reboot.
> Additionally, Windows 7 clients and Server 2008 clients required 2 reboots.
> Ugg!
>
>
> On Thu, Aug 12, 2010 at 8:00 AM, John Aldrich <
> [email protected]> wrote:
>
>>  Interesting observation on the Agent reboots. I’ve had Vipre here for
>> about 6 months now and rarely have we needed to reboot our systems since
>> upgrading to Vipre Enterprise 4.0. Yes, Vipre 3.5 did require reboots on
>> agent updates, but Vipre 4 has not, in my experience, required a reboot for
>> an agent update. You don’t state which version of Vipre you were testing,
>> but I’m guessing you tested Vipre 3.5. You may be pleasantly surprised by
>> Vipre Enterprise 4.
>>
>>
>>
>> [image: John-Aldrich][image: Tile-Tools]
>>
>>
>>
>> *From:* Andrew S. Baker [mailto:[email protected]]
>> *Sent:* Wednesday, August 11, 2010 5:54 PM
>> *To:* NT System Admin Issues
>> *Subject:* Re: Sophos vs. Vipre Enterprise (now that we have tested both)
>>
>>
>>
>> Well done on the evaluation, Jeff.
>>
>>
>>
>> I expect that it will be helpful to many, including Sunbelt.
>>
>>
>>
>> *ASB *(My XeeSM Profile) <http://xeesm.com/AndrewBaker>
>> *Exploiting Technology for Business Advantage...*
>> * *
>>
>> Signature powered by WiseStamp <http://www.wisestamp.com/email-install>
>>
>>
>>
>> On Wed, Aug 11, 2010 at 4:56 PM, Jeff S. Gottlieb <
>> [email protected]> wrote:
>>
>>
>>
>> We are in an SMB environment of roughly 60 servers and 1000 hosts,
>> including Server 2003, 2008, SBS2003, SBS2008, XP Pro SP3, Windows 7, and
>> Vista workstations. Sophos Endpoint Security along with PureMessaging, and
>> Vipre Enterprise Premium along with Vipre Email Security are being put to
>> the test head-to-head.
>>
>>
>>
>> We are staunch fans of Sunbelt Software.  Our experiences with Vipre Email
>> Security (much improved over Ninja) has been great over the years.  For over
>> 10-years we have placed our trust in Trend Micro, something that has
>> deteriorated slowly over the past 24-months.  In any event, we are hoping
>> that our published comparisons will meet objectivity, and help to give 
>> reassurance
>> to future Vipre users regardless of the decisions we ultimately made.
>>
>>
>>
>> The Sunbelt *'NT System Admin Issues'* forum has been a great help,
>> dating back to April, more specifically…
>>
>>
>>
>> 4/01/2010 Subject: Enterprise Anti-Virus, [email protected]
>>
>> 4/21/2010 Subject: Sophos vs. Vipre Enterprise, [email protected]
>>
>> 5/06/2010 Subject: NOD32 Antivirus, [email protected]
>>
>> 5/09/2010 Subject: Life just keeps getting better....,
>> [email protected]
>>
>> 7/29/2010 Subject: Vipre effectiveness & false positives,
>> [email protected]
>>
>>
>>
>> *1) Installation / Deployment*
>>
>> Server installs both went smooth.  In deployment Sophos had few if any
>> issues. Viper deployment to server required countless exclusions (painfully
>> so)… in fact when our server crashed, we were told that a few exclusions
>> were missing (Agh!). Viper deployment to host on two systems came with MANY
>> surprises. The Vipre agent loaded a “NDIS IM” element in the TCPIP stack,
>> causing CISCO (IPSec) clients to connect… oddly not allowing us to remote
>> TS, Dameware, and other remote applications. SonicWall VPN clients remained
>> unaffected. Vipre even caused slowness, freezing during printing,
>> multi-tasking, and issues with Adobe Acrobat. Some of these issues we just
>> gave up on attempting to resolve and disabled the firewall entirely. When a
>> MSP firm cannot remote access…this is serious!! We couldn’t get support soon
>> enough… and unfortunately cases remain open 4-5 days after the fact. Vipre
>> left our accounting department, using a PSA software (ConnectWise), locked
>> out for an entire day.
>>
>>
>>
>> *2) Post Installation*
>>
>> Sophos agent with firewall was documented as utilizing up to 150+ MB of
>> RAM (enormous)… we were told, “…the price you pay for good protection”.  We
>> were not comforted, despite this fact the users never complained about
>> slower speeds.  Vipre utilized a fraction of this, maybe 7 MB… albeit given
>> the deployment issues (above) we remain unimpressed by any benefit there
>> might be. Sophos comes along with definitions updated hourly, Vipre (so we
>> are told) is heading in this direction too. Vipre currently is defaulted to
>> update every 3-hours, and that default can be changed (…the value??).
>>
>>
>>
>> *3) 24-hour Enterprise support*
>>
>> Vipre Enterprise technicians we found were skilled, sadly they are
>> scantily available on weekend (evenings).
>>
>> Sophos Endpoint Security we found were equally skilled and **always**
>> available.  Despite not having a “Premium” support agreement, we found
>> Sophos enthusiastic when it came to remote access (LogMeIn). If (in the rare
>> occasion) Vipre was asked to remote, remote was either unavailable or they
>> were flat out reluctant. Vipre on several occasions seemed overwhelmed…
>> Sophos **never** gave us that feeling.
>>
>>
>>
>> *4) Additional Items*
>>
>> Sophos PureMessaging (SPAM filter) catches SPAM well (notice we didn’t say
>> unsolicited advertisements). If you differentiate (most do) between the two
>> you will *NOT* enjoy PureMessaging. Additionally with PureMessaging each
>> account receives email called “spam digest”, there are options to either
>> Delete or Deliver.  In either event chosen, this is a singular event… it
>> does NOT automatically allow or block these addresses on a going forward
>> basis. It’s impossible meeting the demands of users wanting NOT to receive
>> Golf Digest solicitations, eBay, Amazon, LL Bean, Victoria Secrets (no
>> joke!), all that legitimate stuff that gets overwhelming. Ah… then there’s
>> Vipre Email Security!!!  If **anything** unwanted makes it to the Inbox
>> (a rare occasion), the individual users can manage without support.  More
>> systems like this create nearly passive income for us.
>>
>>
>>
>> Vipre has agent (not definition) updates. These agent updates *require
>> reboots*… can you imagine 200 users rebooting their workstations for
>> updates?? We cannot, and furthermore in the 6 long weeks we have been in
>> proof-of-concept, Sophos has never needed an agent reboot… not even
>> following deployment (Nice!)
>>
>>
>>
>> We invite your comments and encourage you to make the same comparisons and
>> let us know your results.
>>
>> If we are wrong on any account… or seem less than objective, please let us
>> know.  We are expecting this thread will live for quite awhile… and Alex
>> will have a lot to say. Turning down Vipre Enterprise (Sunbelt Software)
>> hurts, especially understanding the culture of the company… the best of the
>> best, “the American way”, etc.
>>
>> I personally wanted to see Vipre getting our stamp of approval…sadly I
>> didn’t get my way this time.  –Jeff
>>
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~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~

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