If you have Citrix Support available, call them.
AppSense is an awesome company and suite of products. Webster From: James Rankin [mailto:[email protected]] Subject: Re: Citrix XenApp 6 printing woes Well, we have the x64 drivers installed and available We didn't import any policies That only leaves bad drivers (even though the printers all work fine), but the problem is, we can't remove the policies now they are there. I read a thread that said we will need to create a new farm database to get rid of the bad policies, but that seems like drastic overkill to me. The solution posted by the guy on The Ether doesn't do anything to help. I'm leaving this gig in two weeks' time, but I'd rather get around these issues before I left. I'm seriously considering redeploying AppSense to map the printers, and letting the Citrix policies rot until their masters fix them. On 24 August 2010 14:36, Webster <[email protected]> wrote: Some people are claiming different root causes: Bad drivers No x64 driver installed/available Bad policy imported in from previous version http://forums.citrix.com/message.jspa?messageID=1461755 Is one such thread. This guy claims to have a solution: http://theether.net/kb/100157 Please let me know what your solution is so I can add it to my knowledge. I plan on covering Citrix Policies with XenApp 6 in book #4 (currently half way thru writing book #2). Thanks Carl Webster Citrix Technology Professional http://dabcc.com/Webster From: James Rankin [mailto:[email protected]] Sent: Tuesday, August 24, 2010 8:21 AM To: NT System Admin Issues Subject: Re: Citrix XenApp 6 printing woes No, we just created them anew in the XenApp 6 farm On 24 August 2010 14:17, Webster <[email protected]> wrote: Did you use the XenApp Migration Tool to migrate your policies from a previous version? Carl Webster Citrix Technology Professional http://dabcc.com/Webster From: James Rankin [mailto:[email protected]] Subject: Citrix XenApp 6 printing woes Is anyone else having serious problems with printing in Citrix XenApp 6.0? We were creating Citrix policies to map session printers, but now, whenever we try to add, edit or remove a policy, we get an error saying "paper size 1 is not a valid paper size. The policy could not be saved". The annoying thing is, it happens even if you try to add a policy for something different, such as USB redirection. It's almost as if every time you save a policy it is enumerating every existing policy, and if anything goes wrong, it just crashes and discards any changes. We can't disable policies, remove them from groups, or even change anything. It's getting to the stage now where I am starting to get a bit flustered, as we won't be able to deploy any new printers. I'm starting to feel like the Citrix session printing policy in XenApp 6 is just completely screwed, and there aren't any signs of any hotfixes or rollups coming out. Are any other early adopters suffering from this sort of problem? I'm starting to wish we'd stayed with XenApp 5 for the moment, to be perfectly honest -- "On two occasions...I have been asked, 'Pray, Mr Babbage, if you put into the machine wrong figures, will the right answers come out?' I am not able rightly to apprehend the kind of confusion of ideas that could provoke such a question." -- "On two occasions...I have been asked, 'Pray, Mr Babbage, if you put into the machine wrong figures, will the right answers come out?' I am not able rightly to apprehend the kind of confusion of ideas that could provoke such a question." ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~
