*shrug* I dunno. I'll take a look at the Windows installer Cleanup util. Thanks. I shoulda thought of that. J As for calling Sunbelt. well, it was a time crunch, as my wife doesn't like me to be on the computer much. She thinks it takes away from valuable "us" time. J
John-AldrichTile-Tools From: [email protected] [mailto:[email protected]] Sent: Monday, August 30, 2010 8:44 AM To: NT System Admin Issues Subject: Re: Probablems upgrading Vipre Home 1. The upgrade will then tell you to uninstall Avast first. (I had the AVG Rootkit detector on my V.I.S.T.A. box, and Sunbelt told me it would not hurt anything to keep it there. I guess the updated VIPRE begs to differ.) 2. In HKLM\Software, besides the Sunbelt keys, look in \Microsoft\Windows\CurrentVersion\Uninstall for the Sunbelt keys there. Also look for and install the Windows Installer Cleanup tool. That typically will take care of #2 (above). Too late now, but you really should have put in a phone call to Sunbelt first. A complete VIPRE or CSE uninstall is not supposed to be necessary. Good luck! -- richard "John Aldrich" <[email protected]> wrote on 08/30/2010 07:33:23 AM: > I tried to upgrade my wife's computer last Friday night when I saw > the notification from Vipre. Unfortunately, things did not go > smoothly. Every time Vipre tries to install the upgrade, it > complains that there's an old version that needs to be uninstalled. > I've even run the uninstaller and there's nothing on the file > system, but every time the installer runs, it detects an old version > that needs to be removed. > > I posted a message in the Forum over the weekend, but have not > received any replies.. I *thought* I posted a message to this list > as well, but it never showed up. *shrug* > > Any ideas what registry keys I need to remove to get Vipre to > install? Currently I'm using Avast! free as a temporary measure to > keep from going unprotected. L > > Thanks! > > [image removed] [image removed] > > ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ > ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ > > --- > You are currently subscribed to ntsysadmin as: [email protected]. > To unsubscribe click here: http://lyris.sunbelt-software.com/u? > id=8248078.b072e5707bb7fba2f548aa2f8c66181f&n=T&l=ntsysadmin&o=9079213 > (It may be necessary to cut and paste the above URL if the line is broken) > or send a blank email to leave-9079213-8248078. > [email protected] ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- You are currently subscribed to ntsysadmin as: [email protected]. To unsubscribe click here: http://lyris.sunbelt-software.com/u?id=8229584.e733af342983576c2c5ab6d84c208 9ca <http://lyris.sunbelt-software.com/u?id=8229584.e733af342983576c2c5ab6d84c20 89ca&n=T&l=ntsysadmin&o=9079224> &n=T&l=ntsysadmin&o=9079224 (It may be necessary to cut and paste the above URL if the line is broken) or send a blank email to leave-9079224-8229584.e733af342983576c2c5ab6d84c208...@lyris.sunbelt-softwar e.com ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- You are currently subscribed to ntsysadmin as: [email protected]. To unsubscribe click here: http://lyris.sunbelt-software.com/u?id=8142875.a9cf90b99baa17cb4fcf8293a59eb3b1&n=T&l=ntsysadmin&o=9079229 or send a blank email to leave-9079229-8142875.a9cf90b99baa17cb4fcf8293a59eb...@lyris.sunbelt-software.com
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