Then put the MSI out there.

Regards,

Michael B. Smith
Consultant and Exchange MVP
http://TheEssentialExchange.com

From: John Aldrich [mailto:[email protected]]
Sent: Monday, August 30, 2010 9:35 AM
To: NT System Admin Issues
Subject: RE: Probablems upgrading Vipre Home

It's looking for an MSI. :(

[John-Aldrich][Tile-Tools]

From: Andrew S. Baker [mailto:[email protected]]
Sent: Monday, August 30, 2010 9:10 AM
To: NT System Admin Issues
Subject: Re: Probablems upgrading Vipre Home

I would recommend the use of Process Monitor to determine what is being called 
just before the failure...


ASB (My XeeSM Profile)<http://XeeSM.com/AndrewBaker>
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On Mon, Aug 30, 2010 at 8:33 AM, John Aldrich 
<[email protected]<mailto:[email protected]>> wrote:
I tried to upgrade my wife's computer last Friday night when I saw the 
notification from Vipre. Unfortunately, things did not go smoothly. Every time 
Vipre tries to install the upgrade, it complains that there's an old version 
that needs to be uninstalled. I've even run the uninstaller and there's nothing 
on the file system, but every time the installer runs, it detects an old 
version that needs to be removed.

I posted a message in the Forum over the weekend, but have not received any 
replies.... I *thought* I posted a message to this list as well, but it never 
showed up... *shrug*

Any ideas what registry keys I need to remove to get Vipre to install? 
Currently I'm using Avast! free as a temporary measure to keep from going 
unprotected. :(

Thanks!

[John-Aldrich][Tile-Tools]


~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~


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