Chances are they need to login to their portal and reactivate their account.  
If the server is down for like 2 polling times its inactivates the forwarding.. 
 Otherwise , I too would love to see the outage post.

Greg Sweers
CEO
ACTS360.com<http://www.acts360.com/>
P.O. Box 1193
Brandon, FL  33509
813-657-0849 Office
813-758-6850 Cell
813-341-1270 Fax

From: Richard Stovall [mailto:[email protected]]
Sent: Thursday, September 23, 2010 2:49 PM
To: NT System Admin Issues
Subject: OT: Blackberry BIS status (Verizon)

Would someone re-post the information about the list[1] that is useful for 
monitoring mobile device service outages?  I promise to keep the reference this 
time.  I've got one Blackberry user (BIS) who hasn't received any messages for 
about 18 hours.

Thanks,
RS

[1] I think it is a list, but perhaps it's a website.

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