For 1300 seats, I'd settle for an average of one full FTE in most places.
Of course, Adam said "municipality", so maybe your fractional FTE is more
accurate.  :)

Either way, I have to agree that it will be hard to show cost savings there.
 The better angle might be to focus the infrastructure and licensing costs
on both the server and storage.


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On Tue, Sep 28, 2010 at 8:33 PM, Brian Desmond <[email protected]>wrote:

> I would expect that could easily be managed with less than 1 full FTE. That
> doesn't work for outsourcing though unless you are managing multiple
> customers and can do shared delivery. If you're trying to get in to this
> business with this customer you are probably going to struggle to deliver
> cost savings.
>
> Thanks,
> Brian Desmond
> [email protected]
>
> c   - 312.731.3132
>
>
> -----Original Message-----
> From: Adam Greene [mailto:[email protected]]
> Sent: Tuesday, September 28, 2010 5:03 PM
> To: NT System Admin Issues
> Subject: IT staffing costs for email
>
>  Hi guys,
>
> How much do you think a municipality with 1300 Exchange seats might shell
> out per year on IT staff needed to manage the server / storage
> infrastructure?
>
> Context: we're quoting a municipality on outsourcing their mail to us (i.e.
> hosted Exchange, or some non-MS solution), and trying to show them how much
> money they would save by not having to worry about the infrastructure or
> server admin side of things. I guess they would still need IT staff to go
> around and respond to individual user complaints that aren't directly
> service-related ...
>
> What do you think?
>
> Thanks,
> Adam
>
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