I don't think so, but I will have to double check, they had TMobile initially and then about 6 months ago moved to Sprint and got all new phones and Sprint gave them a 20 user bes 5.0, they just went and re-registered them on their 4.0 at the time. I will double check that though, obviously that wouldn't work and I didn't think about it, but as a test I could disable the 4.0 , register a phone then, and if it works I know I can proceed .
From: Martin Blackstone [mailto:[email protected]] Sent: Sunday, October 10, 2010 1:31 PM To: NT System Admin Issues Subject: RE: BES 4.0 - 5.0 Are you trying to use the same SRP ID on both servers while they are both running? From: Level Five - List [mailto:[email protected]] Sent: Sunday, October 10, 2010 10:24 AM To: NT System Admin Issues Subject: BES 4.0 - 5.0 I have a bes 4.0 on win2k that's being migrated to 2008/bes5 It was installed with sql express so I cant use the wizard apparently to swing it over. I figured I could just remove the user from 4, and add them into 5. When I do this I get an error on the bes5 that its seeing an unexpected pin number or serial number, so I master reset the phone (which makes sense) , and then re-activate again but then nothing happens, not even a check into the bes server. The etp.dats are showing up in the mailbox and disappearing as expected. If I put the user back on bes4 and activate it comes right up. Could this be because I have the same domain registering with 2 bes servers? In looking up how to do it, looks like my options are to swing it over (which I cant) or wipe the phone and reset them, annoying but okay, I would just like to get 1 to work so I know I will be good once I start doing everyone's. Any hints/suggestions ? ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to [email protected] with the body: unsubscribe ntsysadmin ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to [email protected] with the body: unsubscribe ntsysadmin ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to [email protected] with the body: unsubscribe ntsysadmin
