Hi peoples,

I have a weird issue, and I've had it for about 3 weeks (don't worry, it's work 
related!)

Our Internet connection has been really slow. Web sites time out half the time, 
and just load really slowly other times.

Our connection is a Comcast connection, and I called then to see if they could 
test the speed. They did, and it seemed okay to them, but then said that we had 
an old cable modem. They replaced the modem, but it made no difference.

When I use speedtest.net, or speedtest.comcast.net. I usually get good 
throughput times (36 Mbps up, 7 Mbps down) but I get a ping time that is almost 
ALWAYS 3146 ms. Sometimes it's 3147, sometimes it's 3145, but it's 3146 90% of 
the time. Weird, huh?!

So, I went to my SonicWALL and unchecked the check box that was set to enable 
the DHCP server. I thought maybe having two DHCP servers (the SonicWALL and my 
own internal DHCP server) was an issue. I don't even know why the DHCP server 
was enabled on the firewall.

So I disabled that, and I'm still having the same issue - very long ping times, 
though now it's somewhat intermittent. At times, I get a ping time of 72ms, and 
the others, it's right back to 3146,

So my question is, where should I be looking to fix this? Essentially, I have 
two DNS servers, one DHCP server (not including the SonicWALL,) Then I have our 
firewall, and then the cable modem. That's it.

Help? I have no clue how to troubleshoot this.

Evan

~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~

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