Did you try running a trace route to see which hop has the high response time?
On Thu, Nov 11, 2010 at 3:47 PM, Evan Brastow <[email protected]>wrote: > Hi peoples, > > > > I have a weird issue, and I've had it for about 3 weeks (don't worry, it's > work related!) > > > > Our Internet connection has been really slow. Web sites time out half the > time, and just load really slowly other times. > > > > Our connection is a Comcast connection, and I called then to see if they > could test the speed. They did, and it seemed okay to them, but then said > that we had an old cable modem. They replaced the modem, but it made no > difference. > > > > When I use speedtest.net, or speedtest.comcast.net. I usually get good > throughput times (36 Mbps up, 7 Mbps down) but I get a ping time that is > almost ALWAYS 3146 ms. Sometimes it's 3147, sometimes it's 3145, but it's > 3146 90% of the time. Weird, huh?! > > > > So, I went to my SonicWALL and unchecked the check box that was set to > enable the DHCP server. I thought maybe having two DHCP servers (the > SonicWALL and my own internal DHCP server) was an issue. I don't even know > why the DHCP server was enabled on the firewall. > > > > So I disabled that, and I'm still having the same issue - very long ping > times, though now it's somewhat intermittent. At times, I get a ping time of > 72ms, and the others, it's right back to 3146, > > > > So my question is, where should I be looking to fix this? Essentially, I > have two DNS servers, one DHCP server (not including the SonicWALL,) Then I > have our firewall, and then the cable modem. That's it. > > > > Help? I have no clue how to troubleshoot this. > > > > Evan > > ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ > ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ > > --- > To manage subscriptions click here: > http://lyris.sunbelt-software.com/read/my_forums/ > or send an email to [email protected] > with the body: unsubscribe ntsysadmin > -- Mike Sullivan [email protected] ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to [email protected] with the body: unsubscribe ntsysadmin
