External card reader..... John W. Cook Systems Administrator Partnership for Strong Families
________________________________ From: Raper, Jonathan - Eagle <[email protected]> To: NT System Admin Issues <[email protected]> Sent: Fri Dec 03 13:56:40 2010 Subject: OT: Canon Rebel XTi not recognized by XP Pro Any help here would be appreciated if anyone can point me in the right direction. My Google-fu is failing me, and so is my USB removal-fu. I’ve run into something similar before with a USB printer, but I don’t remember the full fix, or even if any of that knowledge would carry over. Here goes. I formatted and reinstalled a slipstreamed XP with SP3 on my personal laptop using nlite. Confession - I don’t remember ALL of my tweaks within nlite, however everything except this one thing seems to be working perfectly fine. Before I installed the software for my camera, but after installing numerous other things, not to mention AV, Open Office, and all the MS updates, my wife plugged the camera in, which Canon documentation specifically warns against. I’ve done this on other XP machines and the camera was recognized just fine, at least for the purpose of pulling images off, which is really all we needed anyway… Only this time it didn’t work. In Dev Manager I get a yellow exclamation mark over “Canon Digital Camera� under “Other Devices� (not under “Imaging Devices�, where it appears on another XP laptop that I’ve never installed the drivers on). I called Canon, and their tech support basically said it was a problem with my computer and was not their problem (but, to their credit, they did try to help me, unsuccessfully). I removed the device from within Device Manager, and poked around in the registry, removing class keys {6BDD1FC6…} and USB keys {Vid_04a9&Pid_3110…} . several reboots and a couple of repeat attempts later, still no dice. Anyone got an idea of where I can go that I’ve missed? Thanks, Jonathan L. Raper, A+, MCSA, MCSE Technology Coordinator Eagle Physicians & Associates, PA [email protected]<BLOCKED::mailto:%[email protected]> www.eaglemds.com<BLOCKED::http://www.eaglemds.com/> ________________________________ Any medical information contained in this electronic message is CONFIDENTIAL and privileged. It is unlawful for unauthorized persons to view, copy, disclose, or disseminate CONFIDENTIAL information. This electronic message may contain information that is confidential and/or legally privileged. It is intended only for the use of the individual(s) and/or entity named as recipients in the message. If you are not an intended recipient of this message, please notify the sender immediately and delete this material from your computer. Do not deliver, distribute or copy this message, and do not disclose its contents or take any action in reliance on the information that it contains. ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to [email protected]<mailto:[email protected]> with the body: unsubscribe ntsysadmin ________________________________ CONFIDENTIALITY STATEMENT: The information transmitted, or contained or attached to or with this Notice is intended only for the person or entity to which it is addressed and may contain Protected Health Information (PHI), confidential and/or privileged material. Any review, transmission, dissemination, or other use of, and taking any action in reliance upon this information by persons or entities other than the intended recipient without the express written consent of the sender are prohibited. This information may be protected by the Health Insurance Portability and Accountability Act of 1996 (HIPAA), and other Federal and Florida laws. Improper or unauthorized use or disclosure of this information could result in civil and/or criminal penalties. Consider the environment. Please don't print this e-mail unless you really need to. This email and any attached files are confidential and intended solely for the intended recipient(s). If you are not the named recipient you should not read, distribute, copy or alter this email. Any views or opinions expressed in this email are those of the author and do not represent those of the company. Warning: Although precautions have been taken to make sure no viruses are present in this email, the company cannot accept responsibility for any loss or damage that arise from the use of this email or attachments. ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to [email protected] with the body: unsubscribe ntsysadmin
