New cable. On Fri, Dec 3, 2010 at 4:26 PM, Raper, Jonathan - Eagle <[email protected] > wrote:
> Trust me, I know, but not what the wife wants. > > > > Jonathan L. Raper, A+, MCSA, MCSE > Technology Coordinator > Eagle Physicians & Associates, PA* > *[email protected]* > *www.eaglemds.com > ------------------------------ > > *From:* John Cook [mailto:[email protected]] > *Sent:* Friday, December 03, 2010 1:59 PM > > *To:* NT System Admin Issues > *Subject:* Re: OT: Canon Rebel XTi not recognized by XP Pro > > > > External card reader..... > John W. Cook > Systems Administrator > Partnership for Strong Families > > > ------------------------------ > > *From*: Raper, Jonathan - Eagle <[email protected]> > *To*: NT System Admin Issues <[email protected]> > *Sent*: Fri Dec 03 13:56:40 2010 > *Subject*: OT: Canon Rebel XTi not recognized by XP Pro > > Any help here would be appreciated if anyone can point me in the right > direction. My Google-fu is failing me, and so is my USB removal-fu. I’ve run > into something similar before with a USB printer, but I don’t remember the > full fix, or even if any of that knowledge would carry over. > > > > Here goes. > > > > I formatted and reinstalled a slipstreamed XP with SP3 on my personal > laptop using nlite. Confession - I don’t remember ALL of my tweaks within > nlite, however everything except this one thing seems to be working > perfectly fine. > > > > Before I installed the software for my camera, but after installing > numerous other things, not to mention AV, Open Office, and all the MS > updates, my wife plugged the camera in, which Canon documentation > specifically warns against. I’ve done this on other XP machines and the > camera was recognized just fine, at least for the purpose of pulling images > off, which is really all we needed anyway… > > > > Only this time it didn’t work. > > > > In Dev Manager I get a yellow exclamation mark over “Canon Digital > Camera…#157; under “Other Devices…#157; (not under “Imaging Devices…#157;, > where it appears on another XP laptop that I’ve never installed the drivers > on). I called Canon, and their tech support basically said it was a problem > with my computer and was not their problem (but, to their credit, they did > try to help me, unsuccessfully). > > > > I removed the device from within Device Manager, and poked around in the > registry, removing class keys {6BDD1FC6…} and USB keys {Vid_04a9&Pid_3110…} > . several reboots and a couple of repeat attempts later, still no dice. > > > > Anyone got an idea of where I can go that I’ve missed? > > > > Thanks, > > Jonathan L. Raper, A+, MCSA, MCSE > Technology Coordinator > Eagle Physicians & Associates, PA* > *[email protected]* > *www.eaglemds.com > > > > > ------------------------------ > > Any medical information contained in this electronic message is > CONFIDENTIAL and privileged. It is unlawful for unauthorized persons to > view, copy, disclose, or disseminate CONFIDENTIAL information. This > electronic message may contain information that is confidential and/or > legally privileged. It is intended only for the use of the individual(s) > and/or entity named as recipients in the message. If you are not an intended > recipient of this message, please notify the sender immediately and delete > this material from your computer. 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