>From a command prompt:
Set devmgr_show_nonpresent_devices=1 Devmgmt.msc (In device manager, View --> Show Hidden Devices) Look at all the dimmed USB and other devices, if any. Uninstall any devices that appear to be related to the camera. You could also try deleting everything under the USB node; sometimes that resolves issues, even if the problem is with a specific device. If you use a USB mouse or keyboard, though, doing that will disable the mouse or keyboard until you reboot the system. Sincerely, Jeffrey and Mary Jane Harris VIPCS _____ From: Raper, Jonathan - Eagle [mailto:[email protected]] Sent: Friday, December 03, 2010 1:57 PM To: NT System Admin Issues Subject: OT: Canon Rebel XTi not recognized by XP Pro Any help here would be appreciated if anyone can point me in the right direction. My Google-fu is failing me, and so is my USB removal-fu. I've run into something similar before with a USB printer, but I don't remember the full fix, or even if any of that knowledge would carry over. Here goes. I formatted and reinstalled a slipstreamed XP with SP3 on my personal laptop using nlite. Confession - I don't remember ALL of my tweaks within nlite, however everything except this one thing seems to be working perfectly fine. Before I installed the software for my camera, but after installing numerous other things, not to mention AV, Open Office, and all the MS updates, my wife plugged the camera in, which Canon documentation specifically warns against. I've done this on other XP machines and the camera was recognized just fine, at least for the purpose of pulling images off, which is really all we needed anyway. Only this time it didn't work. In Dev Manager I get a yellow exclamation mark over "Canon Digital Camera" under "Other Devices" (not under "Imaging Devices", where it appears on another XP laptop that I've never installed the drivers on). I called Canon, and their tech support basically said it was a problem with my computer and was not their problem (but, to their credit, they did try to help me, unsuccessfully). I removed the device from within Device Manager, and poked around in the registry, removing class keys {6BDD1FC6.} and USB keys {Vid_04a9&Pid_3110.} . several reboots and a couple of repeat attempts later, still no dice. Anyone got an idea of where I can go that I've missed? Thanks, Jonathan L. Raper, A+, MCSA, MCSE Technology Coordinator Eagle Physicians & Associates, PA <BLOCKED::mailto:%[email protected]> [email protected] <BLOCKED::http://www.eaglemds.com/> www.eaglemds.com _____ Any medical information contained in this electronic message is CONFIDENTIAL and privileged. It is unlawful for unauthorized persons to view, copy, disclose, or disseminate CONFIDENTIAL information. This electronic message may contain information that is confidential and/or legally privileged. It is intended only for the use of the individual(s) and/or entity named as recipients in the message. If you are not an intended recipient of this message, please notify the sender immediately and delete this material from your computer. Do not deliver, distribute or copy this message, and do not disclose its contents or take any action in reliance on the information that it contains. ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to [email protected] with the body: unsubscribe ntsysadmin ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to [email protected] with the body: unsubscribe ntsysadmin
