No help with the specific issue, but do you have a snapshot or an image
backup taken before the attempted tools upgrade?  If you have one, you can
restore it and start again.

On Fri, Dec 10, 2010 at 6:55 PM, Jeff Poling <[email protected]> wrote:

> I have a Windows 2008 Server Core system running as a VM on VMware vSphere
> 4.1.  The vmware tools upgrade went poorly and now the lanmanserver (server)
> service is stuck in start_pending.  Reboots do not correct it.  I am trying
> to reinstall vmware tools, but the installer is stuck on “removing backup
> files” (possibly related to the server service being hung??).
>
>
>
> Has anyone seen this before? Any thoughts on how to fix it?
>
>
>
> Thanks,
>
>
>
> Jeff
>
> ~ Finally, powerful endpoint security that ISN'T a resource hog! ~
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~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~

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