I would say its safe that every technology company at this level will have a wide array of happy and not so happy customers.
We support several thousand customers who have everything from Verizon, Tmobile, Sprint, ATT. For us customer service has been great with Verizon, good with Tmobile and the other 2 well..they suck.. For us actual service coverage has been fantastic on Verizon, Tmobile has been good overseas and ok here, and the other 2..they suck.. Several of my employees have ATT, and several have Sprint. They are never happy. Those that have Verizon I never hear them complain..other than the cost. :) Greg Sweers CEO ACTS360.com<http://www.acts360.com/> P.O. Box 1193 Brandon, FL 33509 813-657-0849 Office 813-758-6850 Cell 813-341-1270 Fax From: Mike Sullivan [mailto:[email protected]] Sent: Tuesday, January 25, 2011 11:55 AM To: NT System Admin Issues Subject: Re: Verizon Data Services down I think Verizon is trying to say it is an issue between them and RIM but based on my conversations with RIM they say there is no issue on their end. Verizon email: RIM and Verizon Wireless are working diligently to resolve the issue. We have a target date of resolution of this Wednesday or earlier. I will keep you posted on any new updates that come my way. RIM email: In regards to the issues between BlackBerry and Verizon Wireless, from what I am able to determine, the BlackBerry services on our side are all operating normally, so I am unable to provide any ETA on the resolution of these issues at this point in time. We used to have both Sprint and AT&T and switched entirely to Verizon. With exception of this current issue Verizon has been much better in coverage and support on all accounts. On Tue, Jan 25, 2011 at 8:45 AM, Andrew S. Baker <[email protected]<mailto:[email protected]>> wrote: For me, Sprint was worse, so I went in the other direction. I haven't experienced any Verizon data issues across FiOS, Corporate Blackberry or Personal Data this week (or this year, for that matter) NY/NJ area. ASB (My Bio via About.Me<http://about.me/Andrew.S.Baker/bio>) Exploiting Technology for Business Advantage... On Tue, Jan 25, 2011 at 9:06 AM, David Mazzaccaro <[email protected]<mailto:[email protected]>> wrote: $.02 We are a CT customer of PAETEC as well. Couldn't be happier. As for Verizon - ditched them for Sprint, never looked back (even if coverage isn't as good) -----Original Message----- From: Raper, Jonathan - Eagle [mailto:[email protected]<mailto:[email protected]>] Sent: Tuesday, January 25, 2011 8:38 AM To: NT System Admin Issues Subject: Re: Verizon Data Services down +1 <rant> I used to feel differently when we were a CT Communications CLEC customer, but then Windstream bought them and screwed everything up. It took well over a year to get all 12 of our sites transitioned to a new provider (PaeTec, which in contrast is much better). We've still got bills coming in from Windstream for our B1 lines, largely because Windstream's Customer Service Records are such an awful mess... <rant end> Jonathan L. Raper, MCSE Thumb-typed from my HTC Incredible (and yes, it really is) Droid. Please excuse brevity & any misspellings. ----- Reply message ----- From: "[email protected]<mailto:[email protected]>" <[email protected]<mailto:[email protected]>> Date: Tue, Jan 25, 2011 8:24 am Subject: Verizon Data Services down To: "NT System Admin Issues" <[email protected]<mailto:[email protected]>> That's any phone company... Greg Sweers CEO ACTS360.com P.O. Box 1193 Brandon, FL 33509 813-657-0849 Office 813-758-6850 Cell 813-341-1270 Fax -----Original Message----- From: Ben Scott [mailto:[email protected]<mailto:[email protected]>] Sent: Tuesday, January 25, 2011 12:01 AM To: NT System Admin Issues Subject: Re: Verizon Data Services down On Mon, Jan 24, 2011 at 11:54 PM, Jeff Brown <[email protected]<mailto:[email protected]>> wrote: > That's more info than I got. Thanks. Seems like an LONG time for a > provider like Verizon to have limited services for an unknown number of > users. Verizon owns its customers, and they know it. "We don't care. We don't have to. We're The Phone Company." -- Ben ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to [email protected]<mailto:[email protected]> with the body: unsubscribe ntsysadmin -- Mike Sullivan [email protected]<mailto:[email protected]> ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to [email protected]<mailto:[email protected]> with the body: unsubscribe ntsysadmin ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to [email protected] with the body: unsubscribe ntsysadmin
