> On Mon, Feb 7, 2011 at 10:09, Ben Schorr <[email protected]> wrote:
> > We've had similar experiences, though not quite that extreme, in
> > manufacturing and warehousing environments, though. In one case
> > running additional cable was going to require drilling through a concrete
> wall and the staffers in the new office started work an hour before we got the
> phone call that they'd even been hired.
> 
> Which doesn't absolve you of the responsibility to go back and fix it at some
> point.

If we get budget approval to do so, we will.  Sometimes we get what we ask for 
and sometimes we don’t.

Hey, it's taken you 9+ years and you still haven't.  So we're ahead of the 
curve.  ;-)
 
> I have gone hat in hand to the CEO and president myself. In various
> companies I've reported to either the CEO/president or the CFO/COO, and
> had to justify my purchases. I didn't always win, but I made the case, and I
> have always specified what I thought would be needed to get the job done
> well, so that I didn't have to go back and do it again. And, I've had to go 
> back
> and do it over again when I didn't win

We make the case too and we don't always win.  That's the real world.  
Sometimes the switch that was supposed to be there for a few days is still 
there 6 months later. 

> Emergencies crop up, and IT is almost never given the resources to do the job
> well, because it's always easier to do it over than to do it right the first 
> time,
> but it's incumbent upon us to try to do it right the first time, because 
> doing it
> over costs more in the medium  and long run, and if it bankrupts the company
> in the short run, the company isn't going to survive anyway.

I think everybody here is trying to do it right the first time. But the reality 
is that we have the resources we have and sometimes those resources only extend 
as far as an unmanaged switch.  It's our job to support the users and help them 
get their jobs done. If that means we have to put down an unmanaged switch and 
beg for the money to replace it with a managed one (or beg for the resources to 
run extra cable) then that's what we do. But we're not going to leave users 
sitting on their thumbs because we're afraid they someday might plug the wrong 
cable in the wrong place.

We do the best we can with what we've got and we hope that someday the people 
with control of the checkbook have the wisdom to give us better tools.
 
Ben M. Schorr
Chief Executive Officer
______________________________________________
Roland Schorr & Tower
www.rolandschorr.com
[email protected]
Twitter: http://www.twitter.com/bschorr
Facebook: http://www.facebook.com/rolandschorr 




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