On 3/30/2011 10:08 AM, Paul Adams wrote:
> Wow that sounds exactly like the problem we had with a DL380G6 about a
> year ago.  HP shipped us a new mainboard before they figured it out.
> Check your version of the ilo firmware.  If it's late 1.6x or early 1.7x

2.05, it says. Good thought, tho.

Looks like the ROM BIOS is just slightly out of date (it's from Dec
2010), but otherwise, we look up to date, from what I can see of
firmware and drivers ...

> there were a lot of problems with random reboots exactly as you
> describe.  We updated the firmware to 1.8x and it's been fine since
> then.  Turning off ASR in HP system management helped but didn't
> eliminate the problem altogether.  If you look in your event log and see
> duplicate messages about the temperature and fan sensors you have a
> likely culprit.

Not seeing anything in the event logs, that's part of the problem. No
bugchecks, no alerts, no warnings, no nothing. All normal messages, then
"The last system restart was unexpected".

> Good luck with it.  I had a second G6 server with similar problems that
> ended up being an actual bad system board (acted like someone was
> yanking both power cords at the same time) so I'd definitely open a case
> with HP if you have warranty on it and have not done so already. 

Yeah, I think that's what will have to be done. I think we need to boot
from SmartStart and run the diagnostics ...

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