IF Excel 2007
1. 1. Open Excel 2007. 2. Go into "Excel Options" by clicking on the Office symbol on the upper-left hand corner of Excel, and select "Excel Options" which is a button on the bottom of the menu. 3. Click on "Advanced" in the menu on the left. 4. Scroll down to the "General" header. 5. Ensure that "Ignore other applications that use Dynamic Data Exchange (DDE)" is unchecked. 6. Exit Excel, and attempt to open an attachment by clicking on it. 2. 2 Check for PDF Maker Method. Use if method 1 fails. 1. Exit Excel. 2. Do you have Adobe PDFMaker installed on your machine? If so, it may be conflicting with Excel. 3. Try going to your XLStart fold (probably C:\Program Files\Microsoft Office\Office12\XLSTART ) and checking for the file "PDFMaker.XLA". 4. If it exists, create a sub-folder (call it whatever you like) and move the file into that folder. 5. Re-attempt opening an Excel document by by double-clicking it. From: [email protected] [mailto:[email protected]] Sent: Friday, April 01, 2011 9:26 AM To: NT System Admin Issues Subject: Re: Head-busting Word issue Thanks! Timing is great because I found myself having the same issue with an Excel file yesterday. -- richard James Rankin <[email protected]> 04/01/2011 11:19 AM Please respond to "NT System Admin Issues" <[email protected]> To "NT System Admin Issues" <[email protected]> Press this button if the "To" is a fax number. Enter in the fax number like 123-456-7890. cc Subject Head-busting Word issue Been beating my head against a Word problem all day and thought I would share it in case anyone else has the same problem. Couldn't open any .doc or .docx files by double-clicking them directly - got an error of "there was an error sending the command to the program". Opening Word first, and then choosing File | Open, worked without issue. After much fruitless searching and testing of various apparently useful solutions, found a reference to changing these Registry keys Rename HKCR\Word.Document.12\shell\open\ddeexec to ddeexec.old Rename HKCR\Word.Document.12\shell\open\command\command to command.old Modify HKCR\Word.Document.12\shell\open\command\(Default) so that /dde at the end of the data is replaced with "%1%" Rename HKCR\Word.Document.8\shell\open\ddeexec to ddeexec.old Rename HKCR\Word.Document.8\shell\open\command\command to command.old Modify HKCR\Word.Document.8\shell\open\command\(Default) so that /dde at the end of the data is replaced with "%1%" This seems to work where everything else, including a full Repair install of MS Office 2007, appears to have failed. -- "On two occasions...I have been asked, 'Pray, Mr Babbage, if you put into the machine wrong figures, will the right answers come out?' I am not able rightly to apprehend the kind of confusion of ideas that could provoke such a question." 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