<Dr. Nick> Hi everybody! </Dr. Nick> The company I work for has myself as the IT Manager, plus my one minion. Most of the time we're good, but sometimes we get a short-term higher workload and I call in reinforcements on a contract or time-and-materials basis. The local mom-and-pop shop I had been using has had turnover and their new people fail to impress. So I'm looking to find a new IT services provider.
My problem is, before you hire them, they all look the same -- glossy brochures, alleged referrals from happy customers, reassurances that they're the best, etc. Does anyone have any tips on how to tell the good from the bad? I've thought of asking them for info on how many techs they have and what their qualifications are (training, certs, etc.), but I know from past experience that an expensive piece of paper only gets you so much. Is there anything like a "Yelp for IT providers"? (If anyone wants to give me a referral, feel free to do so, but please do so off-list. We're in North-East Massachusetts, right on the border with NH.) -- Ben ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to [email protected] with the body: unsubscribe ntsysadmin
