Ask to speak to three of their customers, who, in their opinion, are of roughly the same size and complexity of your environment.
On Fri, Apr 15, 2011 at 08:59, Ben Scott <[email protected]> wrote: > <Dr. Nick> Hi everybody! </Dr. Nick> > > The company I work for has myself as the IT Manager, plus my one > minion. Most of the time we're good, but sometimes we get a > short-term higher workload and I call in reinforcements on a contract > or time-and-materials basis. The local mom-and-pop shop I had been > using has had turnover and their new people fail to impress. So I'm > looking to find a new IT services provider. > > My problem is, before you hire them, they all look the same -- > glossy brochures, alleged referrals from happy customers, reassurances > that they're the best, etc. > > Does anyone have any tips on how to tell the good from the bad? > > I've thought of asking them for info on how many techs they have and > what their qualifications are (training, certs, etc.), but I know from > past experience that an expensive piece of paper only gets you so > much. Is there anything like a "Yelp for IT providers"? > > (If anyone wants to give me a referral, feel free to do so, but > please do so off-list. We're in North-East Massachusetts, right on > the border with NH.) > > -- Ben > > ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ > ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ > > --- > To manage subscriptions click here: > http://lyris.sunbelt-software.com/read/my_forums/ > or send an email to [email protected] > with the body: unsubscribe ntsysadmin > ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to [email protected] with the body: unsubscribe ntsysadmin
