Folks, We are planning to retire our current phone system and move to a Mitel VOIP system. Not having implemented VOIP before, I have some questions for those of you that have: - our vendor claims our current data network can easily handle VOIP traffic since it's a small amount of traffic (don't know exact amount yet, still awaiting vendor response). As such, they tell it is possible to use our current network to accommodate voice and data. I'm not sure if I"m comfortable with this. I was thinking of a more segregated approach: different network and voice and data never intersect. - our vendor claims we can use the existing data jack for the phones, and plug the desktop PCs/laptops into the phone as a sort of switch. I'm thinking this would add another level of complexity: phone is broke and by the way you can't get on the network now. - the reason the vendor suggests the above is that the current voice drops (cat5) terminate to phone patch panels (in most cases). Those cables would need to be cut and re-terminated to switches. So I have some concerns about our vendor claims. The dollar figure they propose does not include network changes, new switches, etc. Looking at the cost proposal, I am thinking there are quite a few hardware and man-hours costs missing. What do you folks do for VOIP? Thanks, Tom
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