On a lot of forums this issue is mentioned in conjunction with the Bluetooth service not running. That didn't turn out to be our issue, but it could be worth a look.
We experienced this issue on particular users who had had their base profiles modified. After much frustration, we found that it tied in to these registry keys HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\Shell Folders HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders Entries had been removed from these keys to try and reduce the initial profile size. When these two folders were restored to the "standard" settings, the problem stopped occurring. We have also seen this problem occurring on machines where these keys (or their HKLM equivalents) had incorrect or corrupted ACLs. On 28 April 2011 22:14, Gary Cordell <[email protected]> wrote: > I have a question about the underpinnings of Vista and Win7 that requires > some explanation. (And yes, I have tried all of the fixes online for this > problem that have been presented so far.) > > THE PROBLEM: > This showed up with Vista/Win7, and I have been tracking it for over a year > now. We have about 60 computers in our domain, and about 10 show this > problem. Occasionally (intermittently, sneakily) on bootup the Devices and > Printers control panel comes up empty— only on some computers-- but once it > starts on one it tends to repeat. The empty panel is a symptom—you don’t > have to open the D&P panel for this to cause problems. If you try to use a > device that should be there but is not (like a printer), it hangs. > If you reboot enough it will finally populate (up to 6 reboots). The only > consistent workaround I have found is to disable our antivirus during the > bootup. (And I have been working with our AV support on this, but it is too > intermittent to make much headway). Sometimes it just goes away for a few > weeks, but it always comes back. > THE QUESTION: > Where does the data that is used to populate the D&P panel come from? Is > it kept in a file, and if so what is the filename and path? Or is it kept > in the Registry? > My working assumption for this problem is that the loading of the data for > the D&P panel is somehow blocked or lost during bootup. I suspect our proxy > server or AD might be involved. I just need to know what to monitor. > Thanks, Gary > ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ > ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ > > --- > To manage subscriptions click here: > http://lyris.sunbelt-software.com/read/my_forums/ > or send an email to [email protected] > with the body: unsubscribe ntsysadmin > -- "On two occasions...I have been asked, 'Pray, Mr Babbage, if you put into the machine wrong figures, will the right answers come out?' I am not able rightly to apprehend the kind of confusion of ideas that could provoke such a question." *IMPORTANT: This email is intended for the use of the individual addressee(s) named above and may contain information that is confidential, privileged or unsuitable for overly sensitive persons with low self-esteem, no sense of humour or irrational religious beliefs. If you are not the intended recipient, any dissemination, distribution or copying of this email is not authorised (either explicitly or implicitly) and constitutes an irritating social faux pas. Unless the word absquatulation has been used in its correct context somewhere other than in this warning, it does not have any legal or no grammatical use and may be ignored. No animals were harmed in the transmission of this email, although the kelpie next door is living on borrowed time, let me tell you. Those of you with an overwhelming fear of the unknown will be gratified to learn that there is no hidden message revealed by reading this warning backwards, so just ignore that Alert Notice from Microsoft. However, by pouring a complete circle of salt around yourself and your computer you can ensure that no harm befalls you and your pets. If you have received this email in error, please add some nutmeg and egg whites, whisk and place in a warm oven for 40 minutes.* ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to [email protected] with the body: unsubscribe ntsysadmin
