+1. We went to PGP about a year before they announced Symantec was buying them, and central management was a requirement.
From: Jonathan Link [mailto:[email protected]] Sent: Friday, June 17, 2011 11:33 AM To: NT System Admin Issues Subject: Re: Thank you Symantec for ruining PGP support - Update We are a legacy customer of Symatec. It wasn't the case that I chose PGP because of Symantec. At the time I was evaluationg options, TrueCrypt didn't have any sort of management functionality... Has that changed? I like having a management passphrase that can be changed centrally... On Fri, Jun 17, 2011 at 2:28 PM, Ben Schorr <[email protected]<mailto:[email protected]>> wrote: We use TrueCrypt for our whole disk encryption. I prefer not to deal with Symantec if I don't have to. Ben M. Schorr Roland Schorr & Tower www.rolandschorr.com<http://www.rolandschorr.com> | www.officeforlawyers.com<http://www.officeforlawyers.com> | Twitter: @bschorr From: Jonathan Link [mailto:[email protected]<mailto:[email protected]>] Sent: Friday, June 17, 2011 11:27 To: NT System Admin Issues Subject: Re: Thank you Symantec for ruining PGP support - Update So do I, drat. I pushed out a couple of machines without adequate testing, Actually was urged to do it, because I'm going on vacation next week midweek, through the following week, then it's 4th of July weekend. I hadn't walked through the encryption with either person, yet... Thank goodness. On Fri, Jun 17, 2011 at 2:14 PM, David Lum <[email protected]<mailto:[email protected]>> wrote: We nuke and pave, baby. We leave any diagnostic partitions, but the OS partition gets blasted and made fresh like a nice Summer's Eve... From: Jonathan Link [mailto:[email protected]<mailto:[email protected]>] Sent: Friday, June 17, 2011 11:06 AM To: NT System Admin Issues Subject: Re: Thank you Symantec for ruining PGP support - Update Ok. So I just verified that it is the same for E5420's stock... Do you typically uninstall the Dell apps, or did you in this case? On Fri, Jun 17, 2011 at 1:36 PM, David Lum <[email protected]<mailto:[email protected]>> wrote: Dell Latitude E6420 PGP client version 10.0.2.99 Symptom. Client installs fine, hard drive gets encrypted, but then when you reboot: BOOM. Nothing. http://www.symantec.com/business/support/index?page=content&id=TECH158600 Dave From: Jonathan Link [mailto:[email protected]<mailto:[email protected]>] Sent: Friday, June 17, 2011 10:01 AM To: NT System Admin Issues Subject: Re: Thank you Symantec for ruining PGP support - Update Out of curiosity, what model Dell notebooks and what version of PGP are you running? On Fri, Jun 17, 2011 at 12:47 PM, David Lum <[email protected]<mailto:[email protected]>> wrote: Been over a week, support still sucks. I am now playing phone tag for something that I am sure is just a simple KB article. We use PGP Whole Disk Encryption (or whatever Sh*tmantec they want to label it now). I have downloaded their latest PGP desktop client and I simply need to add it to the PGP Universal Server. Should be a simple document, but Symantec insists I can't get the answer unless I talk to the specific tech person assigned to my case. I called them at 11am local, said I'd get a call right back, they left me a VM at 3:05pm local. I leave at 3PM... Dave From: David Lum [mailto:[email protected]<mailto:[email protected]>] Sent: Wednesday, June 08, 2011 12:25 PM To: NT System Admin Issues Subject: Thank you Symantec for ruining PGP support Used to be straightforward getting to technical support, now it bites a$$. Thank you, Symantec. David Lum Systems Engineer // NWEATM Office 503.548.5229<tel:503.548.5229> // Mobile 503.267.9764<tel:503.267.9764> ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to [email protected]<mailto:[email protected]> with the body: unsubscribe ntsysadmin ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to [email protected]<mailto:[email protected]> with the body: unsubscribe ntsysadmin ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to [email protected]<mailto:[email protected]> with the body: unsubscribe ntsysadmin ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to [email protected]<mailto:[email protected]> with the body: unsubscribe ntsysadmin ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to [email protected]<mailto:[email protected]> with the body: unsubscribe ntsysadmin ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to [email protected]<mailto:[email protected]> with the body: unsubscribe ntsysadmin ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to [email protected]<mailto:[email protected]> with the body: unsubscribe ntsysadmin ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to [email protected]<mailto:[email protected]> with the body: unsubscribe ntsysadmin ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to [email protected] with the body: unsubscribe ntsysadmin
