They were already annoying in the 20th century...

*ASB *(Professional Bio <http://about.me/Andrew.S.Baker/bio>)
Harnessing the Advantages of Technology for the SMB market...




On Fri, Jun 17, 2011 at 12:50 PM, Ben Scott <[email protected]> wrote:

>  Symantec has become the Computer Associates of the 21st century.
>
> On Fri, Jun 17, 2011 at 12:47 PM, David Lum <[email protected]> wrote:
> > Been over a week, support still sucks. I am now playing phone tag for
> > something that I am sure is just a simple KB article. We use PGP Whole
> Disk
> > Encryption (or whatever Sh*tmantec they want to label it now). I have
> > downloaded their latest PGP desktop client and I simply need to add it to
> > the PGP Universal Server.
> >
> >
> >
> > Should be a simple document, but Symantec insists I can’t get the answer
> > unless I talk to the specific tech person assigned to my case.
> >
> >
> >
> > I called them at 11am local, said I’d get a call right back, they left me
> a
> > VM at 3:05pm local. I leave at 3PM…
> >
> >
> >
> > Dave
> >
> >
> >
> > From: David Lum [mailto:[email protected]]
> > Sent: Wednesday, June 08, 2011 12:25 PM
> > To: NT System Admin Issues
> > Subject: Thank you Symantec for ruining PGP support
> >
> >
> >
> > Used to be straightforward getting to technical support, now it bites
> a$$.
> > Thank you, Symantec.
> >
> > David Lum
> > Systems Engineer // NWEATM
> > Office 503.548.5229 // Mobile 503.267.9764
> >
>

~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~

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