Since we are on the subject. ;-)

I had a user who would once a month forget her username. She would thank me
and then a few minutes later after her account was locked out call me back
to get her password reset. I really wonder how someone can do that and
function in society. This same user would also call asking what happened to
all of her email sub-folders. I would tell her to click on the plus sign
next to the Inbox and they would "reappear". She has called or emailed the
help desk about 7 times with this same issue over the past 3 years.

On Mon, Jun 20, 2011 at 12:16 PM, Joseph L. Casale <
[email protected]> wrote:

> > Didn't they have enough sense to log on
> >as the correct user before calling???
>
> Shall we compare notes:)
> Recently I was called to a desk of a lady who was pissed off six ways
> to Sunday at me as she couldn't log in. She was typing her password
> into someone else's username, and proceeded to lock their account
> out?
>
> After that, another one gave me shit that she couldn't remember her
> login name that she had been using on her desktop daily for years and
> her iphone?
>
> I was like "Stare, blink, blink, stare..." My bad, I guess?
>
> ~ Finally, powerful endpoint security that ISN'T a resource hog! ~
> ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~
>
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-- 
Thank you,
Mike Sullivan

~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~

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