I had a user who was called after they had taken their nighttime allergy medication.
They tried to VPN into work but kept locking their account out. Very frustrating. Later they remembered they had been transisitioned in one evironment from a physical RSA token to a softkey on their phone... doh. Oh wait. That was me, and I wasn't oncall but it was still me. :) (We have two seperate environments for complaince / contract reasons that have seperate authentication sources) Steven Peck http://www.blkmtn.org On Mon, Jun 20, 2011 at 12:28 PM, Michael B. Smith <[email protected]>wrote: > If 4,999 out of 5,000 times you don't need to type something in a field, > you will stop even looking at the field, much less registering what it says. > > Regards, > > Michael B. Smith > Consultant and Exchange MVP > http://TheEssentialExchange.com > > > -----Original Message----- > From: John Aldrich [mailto:[email protected]] > Sent: Monday, June 20, 2011 3:26 PM > To: NT System Admin Issues > Subject: RE: Stupid user tricks > > Oh, yeah... seen that sort of thing a couple times. Even had MY admin > account locked out because a user didn't notice to change MY name to theirs > in the login box. :D > > I, too, have users who can't remember their login name (despite the fact > that it's the first half of their email address! *grin*) and can't figure > out why they can't log in... 'Course they're always embarrassed about that > when I see the problem, but still. :D > > > > > -----Original Message----- > From: Joseph L. Casale [mailto:[email protected]] > Sent: Monday, June 20, 2011 3:17 PM > To: NT System Admin Issues > Subject: RE: Stupid user tricks > > > Didn't they have enough sense to log on > >as the correct user before calling??? > > Shall we compare notes:) > Recently I was called to a desk of a lady who was pissed off six ways > to Sunday at me as she couldn't log in. She was typing her password > into someone else's username, and proceeded to lock their account > out? > > After that, another one gave me shit that she couldn't remember her > login name that she had been using on her desktop daily for years and > her iphone? > > I was like "Stare, blink, blink, stare..." My bad, I guess? > > ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ > ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ > > --- > To manage subscriptions click here: > http://lyris.sunbelt-software.com/read/my_forums/ > or send an email to [email protected] > with the body: unsubscribe ntsysadmin > > > > ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ > ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ > > --- > To manage subscriptions click here: > http://lyris.sunbelt-software.com/read/my_forums/ > or send an email to [email protected] > with the body: unsubscribe ntsysadmin > > ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ > ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ > > --- > To manage subscriptions click here: > http://lyris.sunbelt-software.com/read/my_forums/ > or send an email to [email protected] > with the body: unsubscribe ntsysadmin > > ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to [email protected] with the body: unsubscribe ntsysadmin
