>>> You'd think this would be easy.

Not really, if it were easy, Malware wouldn't uninstall it with ease.  These
software packages are designed to be hard to uninstall.

 

From: Tom Miller [mailto:[email protected]] 
Sent: Wednesday, June 22, 2011 1:02 PM
To: NT System Admin Issues
Subject: No easy uninstall for Vipre agent?

 

Something for you Vipre users out there:

 

Our biggest problem with Vipre is that new agents don't always install.
We've used Vipre here for a few years, and the agent upgrade has always been
the biggest problem.  Luckily the software works well otherwise.

 

I wanted to write a simple script to uninstall the old version, then install
the new version.  You'd think this would be easy.  Not really.  It turns out
the registry key for the product doesn't have an uninstall parameter, which
sucks.  

 

I contacted support and was told to just use Control Panel, remove the
agent, then install the new version.  Not an issue for a single PC or two,
but not a possible method with hundreds of PCs.

 

So I'm writing a script to stop the services, delete the folders, delete the
registry values, then install the new version.  I don't do scripts very much
so I had to muddle through it.  

 

Is it me or should GFI/Sunbelt just have an easy uninstall method already?
Why should customers have to do this?  Meanwhile many agents are out of date
(defs are current, though).  For non-Vipre sites, do you folks have similar
issues?  

 

Tom

 

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