Well, take this forum for example... SO Often I see a string with the subject line beginning with "Re:". The original posting has been known to not show up until two days later. I figure there are simply too many relay hops were things can get delayed for a few hours. -- richard
Jay Dale <[email protected]> wrote on 06/30/2011 11:32:20 AM: > A couple of the customers said that originally their emails were > being caught, but they added them to their whitelists and were > working. But they still reported that it took hours if not days to > receive those emails ? so what would cause a delay like that? > > Jay Dale > Senior Systems Administrator > P:281-574-2414 > > From: Carl Houseman [mailto:[email protected]] > Sent: Thursday, June 30, 2011 11:23 AM > To: NT System Admin Issues > Subject: RE: Recipients reporting delays > > What percentage of their mail recipients are we talking about? > Random customers will use random anti-spam solutions. So a small > percentage of customers not getting these should be considered > unavoidable. These E-mails should advise customers to whitelist > your sending address. > > If it's too hard to explain that to the client, recommend a 3rd > party mail delivery service and make it someone else's problem to explain it. > > Carl > > From: Jay Dale [mailto:[email protected]] > Sent: Thursday, June 30, 2011 12:15 PM > To: NT System Admin Issues > Subject: Recipients reporting delays > > Hey all, > > I have a client who sends out a lot of email to customers. They > have been reporting in the last few weeks that customers are either > not receiving their email or are receiving them hours or days later. > Currently they are on Exchange 2003/Windows 2003. They use > Katharion/GFI as a spam filter for inbound/outbound emails, and so > we went there to look at the inbound/outbound tracking and their > emails are showing as Delivered with 250 codes. It seems, however, > that random customers are still having issues receiving these emails > even though their mail servers are showing as delivered. I?ve > checked and they aren?t listed on any RBL or blacklist. > > What direction do I need to go in from here? The client is upset > that their customers aren?t getting their emails, yet it looks as if > they are getting them. Could there be some ISP setting that?s > changing their mail to a spam SCL rating? > > Thanks! > > Jay > > > Jay Dale > Senior Systems Administrator > Unetek, Inc. > Phone: 281.574.2414 > Email:[email protected] > > Confidentiality Notice: This e-mail, including any attached files, > may contain confidential and/or privileged information for the sole > use of the intended recipient. If you are not the intended > recipient, you are hereby notified that any review, dissemination or > copying of this e-mail and attachments, if any, or the information > contained herein, is strictly prohibited. If you are not the > intended recipient (or authorized to receive information for the > intended recipient), please contact the sender by reply e-mail and > delete all copies of this message. > > > ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ > ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ > > --- > To manage subscriptions click here: http://lyris.sunbelt-software. > com/read/my_forums/ > or send an email to [email protected] > with the body: unsubscribe ntsysadmin > ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ > ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ > > --- > To manage subscriptions click here: http://lyris.sunbelt-software. > com/read/my_forums/ > or send an email to [email protected] > with the body: unsubscribe ntsysadmin > ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ > ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ > > --- > To manage subscriptions click here: http://lyris.sunbelt-software. > com/read/my_forums/ > or send an email to [email protected] > with the body: unsubscribe ntsysadmin ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to [email protected] with the body: unsubscribe ntsysadmin
