Hi Todd, I think there is potential there, but I have a few questions,
1. How many "Customer Events" are there total? 2. How many "Business Events" are there total? 3. What exactly are "Customer Attributes"? 4. How many events are within a typical customer lifecycle? --------- Matt Taylor OS Community Flag-Bearer Numenta On Thu, Oct 15, 2015 at 6:13 AM, Todd Schlosser via nupic < [email protected]> wrote: > > > ---------- Forwarded message ---------- > From: Todd Schlosser <[email protected]> > To: <[email protected]> > Cc: > Date: Thu, 15 Oct 2015 06:12:35 -0700 > Subject: Customer Behavior Prediction with Nupic > > I’ve developed a robust data set in Hadoop called the ‘CrystalBall’ which > describes in detail the history of the customer lifecycle for every > customer captured. > > > > I’m try to determine if Nupic could be used to predict the next event in > the customer lifecycle from a set of records which describe a > time-sequenced set of customer attributes and activities? Those attributes > could either be some customer demographic, psychographic, behavioral, or > even some targeted business activity such as an email, or promotion. > > > > For example, if I had a data set which had: > > 1. Customer ID > > 2. Timestamp > > 3. Customer Event (Visit, Registration, Subscription, Refund, > Renewal, Optout, Expiration) > > 4. Business Event (Ad, Email, Discount, AB/Test, etc.) > > 5. Customer Attributes (V1 – Vn) > > > > I then want Nupic to predict the next Customer Event which is most likely > to occur? Is that something Nupic could be used for? > > > > Thank you. > >
