On Jan 1, 2019, at 7:06 PM, Stuart D. Gathman wrote:
> 
> On Tue, 1 Jan 2019, Stuart D. Gathman wrote:
> 
>> Our server has 2 UPS on 2 PSUs.  At 8am, someone unplugged one UPS.  At
>> 8:10, they plugged it back in, but turned off the load - presumably to stop
>> the beeping.  
>> So the system is still up on 1 PSU, and can talk to both UPS.  Can't I turn
>> on the load via USB?
> 
> None of the supported commands seem to do the job.
> 
> # upscmd -l aixapc
> Instant commands supported on UPS [aixapc]:
> 
> beeper.disable - Disable the UPS beeper
> beeper.enable - Enable the UPS beeper
> beeper.mute - Temporarily mute the UPS beeper
> beeper.off - Obsolete (use beeper.disable or beeper.mute)
> beeper.on - Obsolete (use beeper.enable)
> load.off - Turn off the load immediately
> load.off.delay - Turn off the load with a delay (seconds)
> shutdown.reboot - Shut down the load briefly while rebooting the UPS

Hi Stuart,

I still haven't had a chance to make sense of all the logs from related 
reports, but there are at least two possibilities here:

1) NUT is missing a step (or bailing early) for multi-step commands like 
shutdowns. I would think that shutdown.reboot should work, though I have not 
tried it from a load-off state.

2) This may be one of the Modbus/Multilink devices, where the HID PDC interface 
(that usbhid-ups uses) is a subset of the full command set. Yours does show 
ups.load, but none of the output voltages.

I can take a look at the debug logs if you want, though given the lack of 
progress on similar cases, I'm not optimistic that there is a simple fix. It's 
the usual thing of stopping the NUT services, starting the driver with "-DDD", 
and redirecting output to a log file. In your case, you can probably stop it 
after 5-10 seconds, since the command dump happens early (and we're not 
concerned about the polling loop).

Given that we don't have a Back-UPS NS in the compatibility list, and that you 
have two of the three categories of information on the list already, would you 
mind if we added this to the DDL? The output of upsrw would be useful for 
completeness. Also, if you know any of the values from upsc are incorrect, we 
can note that. For instance, I'm assuming that "battery.date" is incorrect, and 
the real dates are under "battery.mfr.date" and "ups.mfr.date". Other reports: 
http://new.networkupstools.org/ddl/APC/


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