I upgraded the firmware on the card, and now battery.runtime.low has appeared, and battery.runtime, output.realpower, and ups.load are refreshing. Thank you for your help.
On Mon, Jun 14, 2021 at 7:19 AM David Zomaya <[email protected]> wrote: > > 1. Firmware version 15.5.1 > > Thanks. We've released several versions since 15.5.1, but we should be > able to get it working. > > Latest firmware is here: > https://www.tripplite.com/products/management-firmware-matrix > > Probably makes sense to upgrade after we sort through the issues here, but > 15.5.1 should work. > > > 2. The card is rather hard to reach so I ran the reboot command from > SSH. The command finished instantly and caused no loss of SSH connectivity, > which surprised me, though maybe it actually rebooted anyways. > > There should have been a drop of SSH connectivity. > Can you check: > * The "uptime" command from the CLI > * The event log for a "PowerAlert Started" event (one of these is written > to the event log after each reboot) > > My guess is either: > The uptime will not have reset and there will be no recent entry for > "PowerAlert Started", or they'll both imply the reboot occurred after #3. > > > 3. battery.runtime, ups.load, output.realpower are still fixed and > unchanged, and battery.runtime.low/battery.charge.low are still missing. > I'd expect the same results on these tests until we get 2 straightened out. > > > Thank you, > David Zomaya > Tripp Lite > > ________________________________ > This message is for the addressee's use only. It may contain confidential > information. If you receive this message in error, please delete it and > notify the sender. Tripp Lite disclaims all warranties and liabilities, and > assumes no responsibility for viruses which may infect an email sent to you > from Tripp Lite and which damage your electronic systems or information. It > is your responsibility to maintain virus detection systems to prevent > damage to your electronic systems and information. >
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