Hi, I am also not sure how HA pkugin is set up, that is a separate product and community. YAML-wise, try to spell those lines like
config: - productid: 3026 Jim On Tue, May 19, 2026, 21:46 Nathan Borson via Nut-upsuser < [email protected]> wrote: > I wish to use NUT in HomeAssistant on Raspberry Pi to manage my Tripp Lite > Model SMART500RT1U, Series AG-03AA. > Setup automatically detected the UPS and assigned driver usbhid-ups, but > the logs contain this error: > > [10:55:41] INFO: Starting the UPS monitor and shutdown controller... >> This TrippLite device (09ae:3026) is not (or perhaps not yet) supported >> by usbhid-ups. Please make sure you have an up-to-date version of NUT. >> If this does not fix the problem, try running the driver with the >> '-x productid=3026' option, or iterate with explicit '-x subdriver=...' >> option. Please report your results to the NUT user's mailing list >> at <[email protected]>. > > > I did try adding "-x productid=3026" as a custom config item for the > device (also tried "-x productid=3005"), but the same error persists. > I also tried the tripplite_usb driver and those listed in the HCL for > "various" manufacturers, but none of those identified the device at all. > > I'm not sure I added the productid parameter correctly; here's how it came > out in the YAML when I added a custom configuration item in the UI. > > users: >> - username: ooops >> password: ************* >> instcmds: >> - all >> actions: [] >> devices: >> - name: SMART500RT1U >> driver: usbhid-ups >> port: auto >> config: >> - "-x productid=3026" >> mode: netserver >> shutdown_host: false > > > The HCL <https://networkupstools.org/stable-hcl.html> shows this model is > supported by either driver tripplite_usb (older product ID 0001) or > usbhid-ups (newer product ID 3005), but it says nothing about product ID > 3026. > > Is there a workaround? > > ----------------------------------------------------------- >> App: Network UPS Tools >> Manage battery backup (UPS) devices >> ----------------------------------------------------------- >> App version: 0.18.0 >> You are running the latest version of this app. >> System: Home Assistant OS 17.3 (aarch64 / raspberrypi4-64) >> Home Assistant Core: 2026.5.3 >> Home Assistant Supervisor: 2026.05.0 >> ----------------------------------------------------------- >> Please, share the above information when looking for help >> or support in, e.g., GitHub, forums or the Discord chat. > > > 🤞🙏 > Nate > _______________________________________________ > Nut-upsuser mailing list > [email protected] > https://alioth-lists.debian.net/cgi-bin/mailman/listinfo/nut-upsuser >
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