On Aug 14, 2011, at 9:45 PM, John McMillan wrote:

Hey all,
I am trying to use NUT for a Tripplite Smart1200 LCD on a fresh copy of Debian 6.0.2.1. I installed NUT version 2.4.3 and I have pored through pages and pages of other posts, but for the life of me I can not get it to recognize the Tripplite. I know its an 09ae:2009 device and I've tried to add a rule in /lib/udev/rules.d/52-nut- usbups.rules as according to some posts, but to no avail.

Ensuring that there is an entry in the udev file is necessary, but not sufficient, to make this work. The udev file for NUT modifies permissions on the USB device, but the driver still needs to know that it can work with it.

Whenever I try to run upsdrvctl start, it always returns:
Network UPS Tools - UPS driver controller 2.4.3
Network UPS Tools - Generic HID driver 0.34 (2.4.3)
USB communication driver 0.31
This TrippLite device (09ae:2009) is not (or perhaps not yet) supported by usbhid-ups. Please make sure you have an up-to-date version of NUT. If
this does not fix the problem, try running the driver with the
'-x productid=2009' option. Please report your results to the NUT user's
mailing list <[email protected]>.

The usbhid-ups driver in NUT 2.4.3 didn't have an explicit entry for 09ae:2009, but along with the udev modification, you can add "productid=2009" to the ups.conf file. In the following thread, which you may have run across, Rory had added productid=2009 to the configuration file, but didn't have the udev entry:

http://thread.gmane.org/gmane.comp.monitoring.nut.user/6153

One thing that we discovered is that the battery voltage reading is off by a factor of 10. There is no configuration override for this, but it is fixed in NUT version 2.6.0 and later.

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