I added the productid into the ups.conf file and it has made some progress. Now 
when I run upsdrvctl start, it shows
Network UPS Tools - UPS driver controller 2.4.3
Network UPS Tools - Generic HID driver 0.34 (2.4.3)
USB communication driver 0.31
Using subdriver: TrippLite HID 0.4
But when I run "upsc tripp" (I named the power supply tripp in the ups.conf 
file), it tells me this:
Error: Connection failure: Connection refused

Any more thoughts?
Thanks for your help so far,
John


On Aug 15, 2011, at 7:19 AM, Charles Lepple wrote:

> On Aug 14, 2011, at 9:45 PM, John McMillan wrote:
> 
>> Hey all,
>> I am trying to use NUT for a Tripplite Smart1200 LCD on a fresh copy of 
>> Debian 6.0.2.1. I installed NUT version 2.4.3 and I have pored through pages 
>> and pages of other posts, but for the life of me I can not get it to 
>> recognize the Tripplite. I know its an 09ae:2009 device and I've tried to 
>> add a rule in /lib/udev/rules.d/52-nut-usbups.rules as according to some 
>> posts, but to no avail.
> 
> Ensuring that there is an entry in the udev file is necessary, but not 
> sufficient, to make this work. The udev file for NUT modifies permissions on 
> the USB device, but the driver still needs to know that it can work with it.
> 
>> Whenever I try to run upsdrvctl start, it always returns:
>> Network UPS Tools - UPS driver controller 2.4.3
>> Network UPS Tools - Generic HID driver 0.34 (2.4.3)
>> USB communication driver 0.31
>> This TrippLite device (09ae:2009) is not (or perhaps not yet) supported
>> by usbhid-ups. Please make sure you have an up-to-date version of NUT. If
>> this does not fix the problem, try running the driver with the
>> '-x productid=2009' option. Please report your results to the NUT user's
>> mailing list <[email protected]>.
> 
> The usbhid-ups driver in NUT 2.4.3 didn't have an explicit entry for 
> 09ae:2009, but along with the udev modification, you can add "productid=2009" 
> to the ups.conf file. In the following thread, which you may have run across, 
> Rory had added productid=2009 to the configuration file, but didn't have the 
> udev entry:
> 
> http://thread.gmane.org/gmane.comp.monitoring.nut.user/6153
> 
> One thing that we discovered is that the battery voltage reading is off by a 
> factor of 10. There is no configuration override for this, but it is fixed in 
> NUT version 2.6.0 and later.


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