I don't know if it's been there for awhile, but I just noticed that the
Wi-Fi alliance (the folks behind the black-and-white Wi-Fi symbol)
has a Provider program [http://www.wi-fizone.org/zoneSignup.asp],
complete with:

1. Legal Agreement -
[http://www.wi-fizone.org/documents/Wi-Fi_Zone_License_Agreement.pdf]
2. Network Deployment Requirements Document -
[http://www.wi-fizone.org/zoneDeploy.asp?TID=7]
3. Customer Service Requirements -
[http://www.wi-fizone.org/zoneCustomerSupport.asp?TID=7]
4. Brand Manual -
[http://www.wi-fizone.org/documents/Wi-Fi_ZONE_MarkUsageAgreement.pdf]

The main benefit as far as I can tell is permission to use the logo.

I like the idea of some standardized customer service benchmarks...
Rob
 


                
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