On Tue, 2009-11-17 at 11:47 +1300, Aaron Cooper wrote: > Hi Jochen > > By law, you have to notify caller of that though, correct or misconception?
This is not a qualified legal opinion... A long time ago (8 years?) I had a lawyer tell me that it was not illegal to record phone calls without telling the other party that it was being recorded. He said it *was* potentially illegal to make use of any information recorded to manipulate the other party - any sort of bribery for example. I use "skype-call-recorder" under linux to record skype calls. It's brilliant for recording client consultations because it starts automatically when starting or receiving a skype call and prompts me to ask if I want to continue recording the call. It records each party in a separate channel (left / right) so I can adjust volume levels independently if I'm giving a client a copy of the call. This is fantastic for recording interviews or client testimonials. Generally I don't tell clients that I'm recording consulting calls. 99% of the time it's just to help me make better notes (if needed) after which I immediately delete the call unless I've agreed to provide them a copy. However, on rare occasions I have recorded calls without the other party's knowledge when I know (or strongly suspect) that I'm being misled or lied to. I'd much rather have a copy of a call on file that definitively proves what I claim is true if a future dispute arises. If that ever happens (it hasn't yet) I'll let my lawyer figure out whether the call can be used as evidence. At the very least being able to quote back exactly what was said in a past discussion "word for word" can be very useful. -- NZ PHP Users Group: http://groups.google.com/group/nzphpug To post, send email to [email protected] To unsubscribe, send email to [email protected]
